10.0

really awful
Crashes / Fires:
9 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
84,946 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2009 Volkswagen Jetta brakes problems

brakes problem

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2009 Volkswagen Jetta Owner Comments (Page 5 of 5)

« Read the previous 20 complaints

problem #10

Feb 092015

Jetta

  • 83,000 miles

A D V E R T I S E M E N T S

Anti-lock brake and stability control failure during braking event. During braking event on slippery surface: 1.) ABS engaged as normal at start of braking event. 2.) ABS stopped working and wheels locked up resulting in vehicle rotation. 3.) stability control and brake warning lights came on accompanied by a beep. 4.) after braking event warning lights remained on and ABS/stability were non-functional. 5.) after car restart warning lights were gone and ABS/stability control worked. Under gentle braking on slippery surface ABS works. Able to consistently recreate issue with hard braking or hard acceleration on slippery surface. There is no indication of an issue prior to failure. Car was checked by VW dealership prior to failure and no error codes were returned pertaining to ABS/stability control.

- Cambridge , MA, USA

problem #9

Jan 252015

Jetta

  • 75,000 miles
The contact owned a 2009 Volkswagen Jetta. While driving at approximately 45 mph and applying the brake pedal, the ABS, the stability, and the brake warning lights illuminated. In addition, there was a loud abnormal noise and the vehicle spun out of control. The vehicle flipped three times and crashed into a bush. The air bags did not deploy. There were no injuries. The contact did not disclose if a police report was filed. The vehicle was towed to an independent mechanic where it was diagnosed that the rear passenger axle was fractured. The vehicle was destroyed. The manufacturer was made aware of the failure. The approximate failure mileage was 75,000.

- Bellflower, CA, USA

problem #8

Jan 032015

Jetta 4-cyl Diesel

  • 111,000 miles
My VW Jetta tdi had many problems since I purchased it. First, we had problems with the injection system imploding. They asked if we ever put in gasoline instead of diesel. I told them absolutely not. They wanted to charge me $6500 because car was out of warranty but service manager got VW to pay for it because I said I was going to get an attorney. On June 27, 2014 we had with an electrical problem where the battery was draining from a short in the radio modulator. The car had 101,348 miles. They fixed the problem which took 9 days to fix and cost $1238.56. I noticed the radio would stayed on with the key out of the car after that though. Then we had the check engine, air bag, ABS and traction lights on at 109,452. I took it to my service station on 11/28/2014, but he said the dealer had to program update the software and check the ABS module for electrical problem. The dealer said it was the O2 sensor on number 2 cylinder. They found no problems with the air bag, ABS module or traction control. They charged me $600. The lights were all off. On January 3, my 17 year old daughter and her girlfriend went to the movies last night with the car. It was lightly raining out. She left the movie theatre around 8:20 pm. She came up to an intersection that was turning red. She applied the brakes and skidded through the intersection hitting another vehicle that was crossing. She was doing about 40 mph. She said the car did not want to stop. She said there where lights on the dashboard when she was driving. People in the other car went to hospital.

- Forked River, NJ, USA

problem #7

Aug 282014

Jetta

  • 93,400 miles

A D V E R T I S E M E N T S

Going down the interstate at 70mph beside a semi, the car slightly (not enough to take me out of my lane) pulls to the side & ding! ding! ding! 'ABS' & 'esp' lights come on & the emergency 'brake' light on the dash starts flashing. No additional symptoms that I noticed on the next 15miles to work, just the dash lights. Upon arriving at work I park & shut the car off. Restart it. And everything appears as thou it was an aberration. No lights. No dinging. From a car that goes nuts when you're simply just low on wiper-fluid, it could be something major like an ABS module or 'speed sensor' (from what 100S of other owners say online) or something 'minor' like a corroded fuse. Needless to say, while I'm wincing at the potential repair costs, I'm in fear of & dreading my drive home this evening. I'm glad no one was hurt this time but as we all know, the odds are someone is going to get hurt. Whatever is causing this problem for numerous VW owners is a safety issue. If ABS & traction control are mandatory features on a car via the NHTSA, it stands to reason that rampant problems such as VW Jetta owners are experiencing is a manufacturer's quality issue. It's not normal wear & tear. I actually trust the NHTSA to do the right things here; find out what the problem is & make VW fix it. The only other option the NHTSA has is to ignore a blatant problem with the ABS & traction stability controls of a mass production family sedan/vehicle.

- Owenton, KY, USA

problem #6

Jan 272014

Jetta 5-cyl

  • 74,366 miles
My vehicle was stuck in a snow drift at the end of my road. I deactivated my electronic skid protection to get my vehicle free from the snow drift. I successfully made it onto the road and only going 20mpn due to icy roads and bad weather conditions. 1 to 2 miles down from where I was stuck, my ABS and esp light came on and I almost lost control but because I was going so slow, I was a ble to keep it on the road. I pulled into the closest gas station to investigate and my rear brakes were locked up and would not come loose. I thought they may ahve been frozen so I cleaned what snow was on there and actuated the brakes several times, moving my vehicle back and forth to break them loose. This did not work so I drove it about 4 miles to the closest VW dealership, which was very difficult due to the icy roads and my rear wheels locked up. The VW technician told me that because my rear wheels were stuck in that snow drift and my front tires were trying to get me unstuck, a code popped up which activated my rear brakes. He cleared the code and my car works perfectly fine. If this "code" had tripped 10 minutes later, I would have been on the highway traveling at higher speeds on very bad road conditions and would have cause an accident. I do not know if the dealership was truthful as to what they found, if it was truly a code or if they were just frozen shut which created the code. I just wanted to create a complaint to log this issue in case this happens again, I have proof of the issue and complaint.

- Muskegon, MI, USA

problem #5

May 022012

Jetta 5-cyl

  • 30,000 miles
My ABS light came on when I was in cruise control at 60 mph and knocked me out of cruise control. Another time I was getting ready to stop for a stop sign and the brake pedal started to vibrate and I almost couldn't stop and the ABS light went on.

- Palm Desert, CA, USA

problem #4

Oct 012011

Jetta 4-cyl Diesel

  • 56,855 miles

A D V E R T I S E M E N T S

I picked the car up from the dealer on Friday Sept. 30 for repairs from the earlier incident and drove the car approximately 95 miles. On sat. Oct 1 I drove 5 miles and as I turned into my drive way the car shut off in the same manner as before, the doors unlocked and the dash board lights went black. Only this time it did not restart after waiting. I had the car towed to the dealer again, and this time it was a faulty climate control switch in the electrical unit. I contacted VW America again about the issues with the car. See compliant #10428913. I expressed my issues the safety of the car and that the car was suddenly shutting off. VW America covered the cost of the second repairs but not the first.

- Oxon Hill , MD, USA

problem #3

May 232011

Jetta

  • 15,800 miles
My Jetta gli stalled on me while I was on the highway in 5th gear. The epc warning light came on prior to the car stalling. I was unable to start the car after.

- Philadelphia, PA, USA

problem #2

Apr 022011

Jetta 4-cyl

  • 45,000 miles
1) ABS/esp lights came on while cruising at highway speeds. 2) diagnosed as an internal electrical failure of the ABS hydraulic pump. ABS and esp inoperable. 3) hydraulic pump must be replaced for a shocking $2,800!

- Kennett Square, PA, USA

problem #1

Nov 152009

Jetta

  • 10,000 miles
Shortly after purchase, car began to fill with water. Not directly from the sun roof but from a disconnected or damaged drain hose. Causing serious mold & electrical problems. VW has reluctantly looked into the problem, replaced parts, but only made it worse. And the car is now undrivable.

- Sitka, AK, USA

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