Called about the recall on the gear box. Of course not on this vehicle but is doing what everyone else has described. This is my second VW first one was a pretty good car. This one has been a headache since I bought it.
Now I’m stuck with a car that the transmission is trashed. Luckily the guy behind me was paying attention and I was on a road at 25 mph before the car’s tachometer went to 4 and car would not move as I was just traveling down the road.
The car shifts as if is a stick shift and rev's up and accelerates when at a red light stop or just idling with your foot on the brake.. I physically have to shift the car into neutral for it to stop. HELP
Especially in the hot months but occasionally in the cooler months, clutch gets stuck down to floor when shifting from 1st to 2nd gear and downshifting to stop. Frequently, the car will stall when this happens and almost caused many accidents. Took to VW and they could not replace the problem but suggested many pricey options through process of elimination. I felt they were just trying to get me to spend $1000 with no guarantee that it would fix the problem, so I refuse to go back there! I usually can Florida flip the clutch pedal back up with my toe when this happens but the times that I couldn’t are scary to say the least.
So heartbroken writing this post... I recently purchased a used 2008 Volkswagen Jetta SEL 2.5, it had pretty low miles for its age and was in pristine condition. I haven't even had the car long enough to have a real license plate on it, and the car suddenly started shifting rough and erratically. Volkswagen technicians diagnosed it with needing a Valve Body replacement. The car was previously owned by an older gentleman who lived in NYC so the car was hardly driven. There is a warranty extension to 100,000 miles on the valve body for this car that was confirmed through ElsaPro which is Volkswagen's vehicle history service. Of course I was annoyed at first knowing that the car I just purchased requires such an extensive repair, but it was covered under warranty right? WRONG. According to Volkswagen corporate, the extension expired in 2016 and even though it was under miles by 12,000 miles and the service has NEVER been done on the warrantied part, Volkswagen is denying any help at all. I had done extensive research before buying this car, and even the technician said that the Valve body failure on the 2.5 is rare for this year. Keep in mind when reading this, it is not the ranting of a pissed off customer, I actually work for Volkswagen, so everything said is 100% true. I have remained loyal to my favorite brand and employer because of my love for their quality cars and supposed customer service. I couldn't feel more betrayed at this point.. I don't have $2,200 to blow on repairing a car I just purchased. Shame on Volkswagen and shame on Glassman Auto Group for selling me a lemon.
- Jake M.,
Grand Rapids, MI, US
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A car with <25000 miles should really not have anything wrong with it. But VW has had a lot of issues with DSG, and my car wasn't shifting well. I took it into the dealership, and they diagnosed that the mechatronic unit needed replacement. The good news is that it was covered under warranty, and later VW also sent a letter saying that they were going to extend the warranty on their transmissions to 100k. Thanks VW, I really hope the new unit holds out longer than that too!
A D V E R T I S E M E N T S
Called about the recall on the gear box. Of course not on this vehicle but is doing what everyone else has described. This is my second VW first one was a pretty good car. This one has been a headache since I bought it.
Now I’m stuck with a car that the transmission is trashed. Luckily the guy behind me was paying attention and I was on a road at 25 mph before the car’s tachometer went to 4 and car would not move as I was just traveling down the road.
- Kathy M., Parkersburg, US