This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2008 VW Jetta 2.5 with 5 speed manual and 25,300 miles. Unable to shift into reverse and shifting into first gear was difficult. Dealer stated that clutch was bad from wear and tear.
Purchased a 2008 VW Jetta with dsg transmission. Have taken to dealer 3 times since purchasing for same problem. The transmission downshifts "clunks" hard in stop and go traffic primarily 2nd to 1st to neutral. This is worse the longer and hotter transmission gets. Also transmission jumps or surges forward or back after putting in drive or reverse. This primarily happens when putting into gear with foot on brake, then taking foot off brake and slightly pressing accelerator pedal. The vehicle jumps several feet forward or reverse. The dealer tells me that this is to be expected from a manual transmission that is operated by software. I like the car and have no problems with the transmission at highway speeds. They need to do something to"soften" the stop and go jerkiness of this supposedly cutting edge technology.
- Woodbury, NJ, USA
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- Southfield, MI, USA