This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuel cut-off/surging when accelerating and tapping noise from engine. Engine is throwing engine codes; a loss of power is present when accelerating. This occurs every time I try to accelerate. This is a known issue with the cam follower and high pressure fuel pump on all 2.0T fsi motors from VW. My cam follower has a hole in it (have the part) and the high pressure fuel pump is worn down (have the part) because it has made contact with the cam lobe, which has been scarred (have the part). Replacement requires a new cam, high pressure fuel pump, and cam follower. The design however will require constant inspection of the cam follower to avoid major engine failure. All 2.0 T fsi engines will experience this problem. Volkswagen has a tsb #2015153 dated December 16, 2009 that warns of this problem upon cel light being shown. But by then the damage was done, upon further inspection it had a hole in the cam follower, with severe damage to the cam and high pressure fuel pump. Repair cost was over $2,000. After researching this I found out this is a common problem with this particular motor. So much so that voa extended the warranty to ten years and 100,000 miles just for this exact problem. Unfortunately they used VIN numbers and my VIN numbers is after the cutoff point even though it's the exact same motor with the exact same problem as the earlier VIN numbered cars. They need to cover the affected motor numbers not the VIN numbers.
The contact owns a 2008 Volkswagen Jetta. The contact stated that while driving approximately 10 mph, the vehicle became hesitant to acceleration attempts. The failure recurred intermittently at speeds between 10 and 50 mph. The vehicle was taken to the dealer for diagnosis where the technician stated that the camshaft, camshaft follower, fuel pump, and a valve would have to be replaced. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The approximate failure mileage was 80,000.
The problem is the intake manifold and the intake valves stuck from excessive carbon buildup. It was replaced in Feb 2011 and now needs replacing again. Problem is, now I'm out of the warranty period and the dealer is saying I would have to pay for this myself. They also added that there was only a 1 year warranty for the first time this was replaced in Feb 2011. There have been many complaints on the intake manifold and no recall from Volkswagen. If the decarbonization had been done when the intake manifold had been replaced the first time, this would have never happened again.
Every morning my 2008 VW Jetta 2.0T is very hard to start. Sometimes when the car is trying to start it stalls in the middle of starting. www.youtube.com/watch?V=_tgw53yvlqa&feature=youtube_gdata_player.
Difficulty filling gas tank while at pump. The auto shut-off kicks in after putting in a few cents worth of gas making fill-up frustrating and time consuming. Took to VW dealership. They spent a day investigating and couldn't find the problem so they kept it overnight and called VW to walk them through troubleshooting. VW says the fuel tank is not venting properly and the only way to fix it is to replace the entire fuel tank ($1500 for the parts). VW refused to pay because car was 1400 miles beyond its warranty. They claim situation is not dangerous, just annoying, but I plan to contact their resident agent anyway - suspect a manufacturing or design defect.
A D V E R T I S E M E N T S
- Alford, FL, USA