This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2008 Volkswagen Jetta. When the contact attempted to drive the vehicle, the brake system and ABS warning indicator remained illuminated and a beeping noise was heard. The vehicle was taken to an unknown dealer where it was diagnosed that the ABS module failed and needed to be replaced. The vehicle was not repaired. In addition, the contact had to apply extreme pressure to the brake pedal, and the parking brake had to be applied in order to stop the vehicle. The manufacturer was made aware of the failure and referred the contact to NHTSA. The approximate failure mileage was 110,000.
The brakes on my vehicle are failing for the third time in 6 years and the vehicle only has 68,000 miles on it. The first time they failed, the car was barely two years old and had 22,000 miles on it. The second time they failed was two years later, at 40,000 miles. They are now failing again. Research on the internet shows that VW had discovered a design flaw on their 2008 Jetta brakes that was causing this, but no recall or resolution has ever been issued. VW now refuses to take responsibility for their defective vehicle or to offer any assistance to resolve the problem.
- Aspinwall, PA, USA
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- Lake Peekskill, NY, USA