This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 VW Jetta, odometer 26615, manual transmission. Unable to put car into gear while stopped or driving.. dealership pulled transmission and found debris, worn clutch, heat marks on fly wheel {verbal report ;front face of clutch had come apart). Replaced clutch, flywheel, pressure plate, throwout bearing. VW paid for 25% of parts and labor.
2007 Jetta 2.5L rear brake failure in June 2007 resulted in accident where I was unable to stop and vehicle was hit driver's side. Reported to VW and was told it was normal failure. Brakes continue to function intermittently (grinding, squealing, seizing) December 2008 rear brakes replaced (30,000kms) at my expense as VW has refused to acknowledge this as an issue. August 2007 clutch fails and vehicle is taken to VW for repairs. Advised it was normal wear and tear (18,000kms) and would not be covered under warranty. Had clutch inspected by a clutch manufacturer who advises parts failed as a result of improper installation. VW issues refund after legal action is pursued. Have had vehicle inspected at independent mechanic who agrees with sub standard workmanship and parts on this model.
- Toronto, 00, USA
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- Williamstown , NJ, USA