I've had to replace the headlights multiple times due to faulty electrical wiring inside the headlight unit that could have easily resulted in fires. Airbag fault hindering usage

- Las Vegas, NV, USA

The vehicle caught fire in the engine bay by the front driver side headlamp. The low beam of the headlight kept going off and on prompting a broken headlight or headlamp bulb signal on dash board. After replacing the bulb the issue was not resolved it continued periodically for about one month. While driving I smelled burning plastic after which I noticed flames from the front driver side headlamp. I pulled over opened the hood noticing that the front driver side headlamp was melting and on fire. Within two minutes of pulling over the engine bay was completely melted. The fire spread to the interior ' melting it.

- Plymouth, MI, USA

I had issues with the fuel system and air bag light on just started. But dealer carmax did not tell about any recall for the fuel system few years ago. But I just seen that in your system. And car max changed me a lot of money for the fuel system being replace around Feb/2016. So can some please help me with this issues. And wanted to will carmax be able get reimburse for them thanks

- Manchester, GA, USA

I just recently bought the car not even 6 months ago, certified pre owned, I noticed about a week after having it that two of my doors do not lock at all. Also my head lights stay on 24/7 while my car in turned to the on position. When I'm on the highway the car shakes really bad when I hit 60 mph or higher. This car is a piece and I don't recommend anyone with a child to purchase this car. It is unsafe and unprofessionally designed.

- Cincinnati, OH, USA

My car's driver's headlight went out. I had someone look at it, only to be told that the wiring in the harness/headlight assembly was exposed (the colored coating protecting the wiring was gone). I ordered a left headlight assembly. In the meantime, the old headlight assembly was brought to the VW dealer, only to be told that they "see a lot of these come in", but was advised that there is no recall or ownership of poor quality from VW. When the part came in and was being installed, I was then told that the right headlight assembly also needed to be replaced, for the exact same reason. I wasn't allowed to drive the car as I was told it was a major safety issue. I was told that if the exposed wires touched each other, the car could just stop or, perhaps the headlights would not work at all, which would be especially dangerous if I were driving at night. Either way, I was told an accident of some sort would occur, which is why I wouldn't be allowed to use the car while waiting for the part to come in. If VW has seen "a lot of these" incidents coming into their service department, one would question why there hasn't been a recall on the headlights. This is a highly dangerous situation, allowing drivers to be out on the roads when the car has inferior and defective electrical parts. Dangerous for the driver and passengers...dangerous for the others who might be involved should an accident occur. I do hope that a follow-up with VW comes out of this complaint as this is a safety hazard. A recall should be in order and I would greatly appreciate anything you can do to make this happen. Thank you for keeping us safe and providing a place where complaints, such as mine, can be heard.

- Charleston, SC, USA

The contact owns a 2007 Volkswagen Jetta. The contact stated that the interior and exterior lights were illuminating on and off sporadically. In addition, the sun-roof would open independently. The dealer was notified of the failure however, the vehicle was neither diagnosed for the failure or repaired. The manufacturer was not notified of the failure. The failure mileage was 68,000 and the current mileage was 69,000.

- Arlington , VA, USA

My 2007 wolfsburg Jetta just stalled on me last night. The ESC lights came on and then the battery light came on and then the engine died. I lost all power and coasted off to the side of the road. I thought it was the battery but all my lights, radio, headlights worked. I tried to start it but the red steering light came on too. I got it towed to the dealership because it should still be under warranty(<4 years, <40,000 miles). Luckily this happened in a residential neighborhood where I was able to safely get out of traffic. If this had happened on the freeway, a more serious accident could have occurred.this car was bought new and has never given me any issues.

- Lakewood, WA, USA