This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I am the owner of a 2007 Volkswagen Jetta, wulfsburg edition, VIN#[xxx]. over the past four months, I have had numerous problems with the car shutting down in the middle of traffic. In April 2013 and three times since, the vehicle has stalled without notice, in the middle of traffic. I have had repairs done twice at the dealer, but the problem still persist. The car will display the 'battery' symbol once it stops. The engine will shut down but after about 20-30 minutes and after contacting police and tow trucks, the car restarts. I have had the vehicle towed four times to the dealer. Twice, they could not find anything wrong because there were no warning lights showing; the car was running perfectly. This problem normally occurred during rush hour traffic. I travel long distances on the highway to work and have been fortunate that the car has not shutdown on the highway; I am normally in local traffic when it completely just shuts down. This is a very dangerous situation. I don't have any other transportation to get to work and do not fill safe driving my vehicle. The dealer does not seem concerned, and expressed that I may just be making up the problem. After sitting in rush hour traffic for an hour, I can assure this is not a made up problem. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
I was driving on a freeway when large pieces of tire starting flying in the road from a semi-truck. Several vehicles were attempting to avoid being struck, when a large piece flew up and hit under my car. The outcome was a hole in my gas tank which then proceeded to leak fuel onto the highway. I had to pull over due to the damage. I understand this is considered "active damage" and should not have occurred due to safety standards that should be in place. I was thankful there were no sparks in the immediate vicinity or I would not be here now.
2007 VW Jetta wolfsburg edition, 4-door. Fuel tank started leaking gas about 5K miles ago (started about 5K outside of warranty). There are about 5 super tiny holes located on a seam of the fuel tank. Tank is defective, VW not interested in assisting in the fix. This defective tank poses a severe explosion hazard to me and my family. Vehicle has not been in any accidents, has had all service work completed.
No precipitating events. While driving, engine cuts out followed immediately by battery light coming on, have 30 seconds-60 seconds to get off the road to avoid collision. Car does not restart. Has happened 4X total so far, twice while driving 60mph on highway. Dealership has each time replaced fried fuse to fuel pump relay. After the 3rd time they replaced the module that controls the central electrical system (I was told this module had been upgraded 9X by VW since my 07 vehicle). This time they are replacing the fuel pump & sending me home w/extra fuses & showing me how to replace them so I am not stranded on the highway (!) I do not have the old parts from them. I have been very fortunate to walk away uninjured due to quick reaction & plain luck even in rush hour. This is a 2007 VW Jetta, wolfsburg edition purchased new on 2-8-07, maintenance followed exact, fuel tank kept at 1/2-full. Problems began @28,608K now at 41,817K.
2007 Jetta 2.5L wolfsburg edition (5sp manual) with 9,500 miles abruptly loses power when revved to 3000 RPM followed by a solid yellow cel. Walk-in at dealer service, in and out 1 hour, they said diagnostic shows knock sensor was at fault and cleaned and replaced with original knock sensor. 200 miles later, same issue - no throttle response at 3000 RPM, followed by solid yellow cel. Dealer says ok to drive on, come in next apt. 5 days later. Car in and out same day, they cleaned both knock sensors and replaced with originals again. 300 miles later same problem - no throttle response, cel, etc. This time dealer replaced both kock sensors with new ones. The same issue repeats another 2 times. Dealer has been in touch with VW tech line since episode 3 because they tell me it is a "warranty issue". this same single issue has happened 5 times in total spanning 1,000 miles in 2 months. All repairs completed by language VW in schenectady, NY.
A D V E R T I S E M E N T S
- Florissant, MO, USA