This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Purchased new vehicle 07/21/07 and on 12/09/08 I had to have the rear brakes and rotors replaced on my new 2007 VW Jetta with less than 16,000 miles on it! this is my 4th VW and I have never experienced this issue so soon before. My previous VW that I've brought to the same dealer for the last 8 years never had this issue. I find it inappropriate for VW to sell me a vehicle with sub standard parts that requires a lot of money to replace - with no disclaimer. I've come to expect better quality from VW. Which was the main reason as to why I purchased a new vehicle from VW again. To add, I'll have to go through this again every 15,000 miles or so. It is not a breaking habit as my prior records with VW will show that is not the case. While customer.
Air bag light comes on and stays on in the vehicle until engine is stopped. This has been going on since I purchased the vehicle back in July of 2007. They've reset the codes, replaced the seatbelt buckle and reset the connectors that have something to do with the airbags and nothing has worked. I've taken it back to the original dealer (where I purchased the car) four times for the same problem and it's still not fixed. I've called Volkswagen of America about this problem and they've done nothing. They suggested I bring it back to the dealership.
- Amityville, NY, USA
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- El Mirage, AZ, USA