This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealership: Lindsay Volkswagen of dulles manufacturer: Volkswagen I have never heard from VW customer care since my initial complaint, filed 10.27.05 at 9:12 P.M., reference number 804030825. I called in Nov 05' to check on the status and a customer service rep told me I should file again (I have a reference number for that, too). I've yet to hear from them to this day. Since I bought my VW Jetta tdi 05' in March 05, I have documented how the VW dealership replaced the transmission module component, dealt with occurring problems with the asr light and a separate glow plug light situation, plus upper front strut mounts replacements. Each incident has equally colorful stories too detailed for your database character limitations.
- Ashburn, VA, USA
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- Ashburn, VA, USA