This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Contact received a recall letter on 7-13-05 concerning the fuel supply line clamp. A recall number was not available. She called the dealer, and they said they could not get her in until Wednesday 7-20-05 because they could not fit her into their busy schedule, and because they did not have the clamp yet. Consumer requested a loaner and they could not provide a loaner. Consumer called a customer care advocate listed on the recall letter to see about getting a loaner, and the advocate told her to continue driving the car until she smelled gasoline, and then have it towed to the nearest dealer. The advocate suggested consumer contact other dealers to take her car in for the recall repairs, but she did not want to drive the vehicle any further than necessary. All of the other dealers were very far away, and the recall states there was a danger of a fire. She is afraid to drive the car. Consumer was only able to provide the name, city, and state of the dealer she called.
- Belair , MD, USA
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- Belair , MD, USA