This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Volkswagen Jetta. While driving 10 mph, she depressed the brakes and they failed to engage. The vehicle proceeded into incoming traffic. The contact was able to avoid a crash. The contact proceeded to drive and when approaching a traffic light, the identical failure recurred. The engine was shut off and the vehicle was towed to an authorized dealer. The dealer stated that the brake cylinder and booster had failed but could not determine why they failed. The brake booster and cylinders were replaced at a discount rate to the contact. The dealer stated that the failure should never have occurred and the manufacturer took the liability for a partial repair cost. The failure and current mileages were 56,000.
Shortly after I bought car I noticed a noise coming from (sounded like) engine. I also noticed car not changing gears smoothly. Felt as if it was having a hard time shifting especially up hill, I took the car in and was told this is just how a VW shifts and sounds. I told them I did not notice it when I initially owned the car. They ran a diagnostic since now the engine light is on the windshield wipers come on at their own will, the clock looses time constantly, and the noise has got a lot worse and so has the gear shifting. The diagnostic they say showed the dual fans are both burned out. If they are burned out why are they still making a loud noise several seconds after I turn the car off? they have also told me no transmission problem exists but another dealer told me they cannot know that because the diagnostic will not pick up on a bad transmission only a totally failed one. Which the car will be out of warranty then. These cars have obvious transmission problems and electronic problems that are being ignored. After having all this problem I looked on internet and was astonished at the number of people with all the same problems as me. Slow and hard shifts, wipers, car acting as if it is stalling, clock losing time, battery going bad too quick. Brakes constantly bad. This car is just a lemon. Why will the government not do a total recall. There is tooooooo much wrong with tooooo many of them.
The airbag light has come on 4 times in my 2005 new Jetta 2.5 the seat belt sensors in front have been replaced once at dealership, this started when the car had only 22000 miles and kept coming on around every 10000 miles, they had to also replace the airbag(s) not sure which ones were replaced, the seatbealts don't wind back up properly sometimes as well. At around 25000 miles the brakes had to be replaced, we heard a clicking one day in the rear wheel well, we took it to the dealership they had replaced the brakes, rotors etc. I have documentation of these repairs.
Rear brakes on 2005 VW Jetta - metal on metal after 19K and 38K miles. Told by VW that it is due to a smaller brake pad on the rear. Fear that a smaller brake pedal wears faster and is thus a safety issue.
20K miles, noticed rear grinding sound when braking. Sound seemed to dissipate after a few hundred feet of braking. However, it turns out that the grinding sound was the rear pads having been worn down to the rivets. I now have to replace the rear rotors and rear pads, at 20K miles. This is very unusual. Should be able to go to 60K miles on rear pads, perhaps as soon as 30K on fronts. Updated 12/12/2007 updated 12/12/07
- Raleigh, NC, USA
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2005 Volkswagen Jetta brake pedal failed, when attempting press the pedal it went to the floor. The vehicle was taken to the dealer but they were unable duplicate the problem.
: the contact stated the brakes do not always depress. The first 3 times this happened the vehicle was in reverse backing out of a parking space and the vehicle stopped itself. The last time this occurred the vehicle was in drive, which caused the contact to hit a vehicle. This caused minor damage to the contact's vehicle. The dealership has seen the vehicle multiple times, but they were unable to duplicate the problem, and the computer determined the vehicle was fine. The manufacturer sent an area representative. He was unable to duplicate the problem. Updated 02/06/06.
The car is squealing ridiculously loud when the car comes to a stop or in reverse. (mostly in reverse) I have contacted Volkswagen multiple times. They have not been able to fix this problem or given any information on fixing this problem. The dealership has tried everything they could to fix it. I have other friends with the same year make and model with the same noise. The squealing noise is so loud, it sounds like an 18 wheeler coming to a stop. We keep getting the run around from Volkswagen. If I had known this problem would not be fixed, I would never have taken out a lease on this car. It is only with this model. My previous Jetta has never done anything like that. The car is a 2005 Volkswagen Jetta gli 1.8 turbo. I want answers from Volkswagen on when they are planning to correct this problem. I want this known that there is a problem and for people who have over $350 a month to have the car, that this problem does not need to wait 1 more minute.
A D V E R T I S E M E N T S
- Ralaeigh, NC, USA