This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2005 Volkswagen Jetta. The contact stated that there was ABS failure. While approaching a stop sign at 15 mph the contact depressed the brake pedal but the vehicle continued to accelerate. The contact stated that this failure happened on several occasions, usually when decelerating and stopping. The vehicle was brought to the dealer twice, but the failure could not be duplicated. The dealer stated that the brakes may contain dust. The current mileage was 18,100, and failure mileage was 17,300. Update 4/25/07
The contact stated on 8-16-05 while driving on the highway the car died. Then it lurched forward, stopped and lurched forward again. This was the fifth time the car has been at the dealers. The first time the check engine light came on, and they replaced a fuel injector. The second time the ABS light, the air bag light, and the check engine light came on. They installed a full distributor rail. The third time the engine overheated, and the air conditioner would not work. They replaced the battery and cooling fans. The fourth time the check engine light came on again, and they replaced a valve. This last time the dealer gave him a loaner car. They have not diagnosed the problem yet. The dealer called on Friday to tell him they would not pay for the loaner car.
- Coconut Creek, FL, USA
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- Columbia, MD, USA