This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The outside handles of the driver's door & driver's side back passenger door do not close properly. It appears that the cylinder inside the door does not lock the handle in place so the door does not close. I have to rotate the cylinder with my fingers along with pushing the door handle into place from the outside to reset the device. There was no incident that correlates with this failure. This occurs during each use of the door. In researching, I found that some 2005 VW Jetta models were recalled for this same problem. When I spoke with the dealer, he said my VIN number did not fall under this recall.
- Freehold, NJ, USA
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- Freehold, NJ, USA