I am the owner of a 2004 Volkswagen Jetta gli, which I garage at my condominium. In March 2006, the National Highway Traffic Safety Administration issued a recall of Volkswagen and Audi 2003 cars with 1.8L turbo engines due to electrical failure of the fuel pumps. I raise the possibility of my car being involved in the manufacturing malfunction, but not included in the recall. 07/17/2009: Car towed to Volkswagen autobarn of evanston. Costs: $74.15. 07/25/2009: Informed that the car required a new battery and fuel pump. Parts & labor costs: $905.85. After paying for the repairs and waiting for delivery, the car would not start. 07/27/2009: Retrieved the car after VW autobarn service installs a second fuel pump, due to a defect in the previous part. I drove the car home and parked underground. 07/28/2009: I drove to the faa regional office in des plaines, il. At approximately 18:30, I attempted to leave however, the car did not start in the same fashion that led to the initial repair. The car is towed back to Volkswagen. 08/17/2009: Informed by the VW autobarn service manager that they have gone to extraordinary efforts to repair the car: Driven the car on multiple occasions including taking it home overnight; communicated with the german service office to pursue other possible causes for fuel pump failures. Costs for towing, fuses, relay switches, leads, connectors and technician labor: $574.11. After paying for the above repairs, again, the car would not start. 08/28/2009: Informed the fuel in the car contained 40% alcohol and is the cause of failure of the three previous fuel pumps. Moreover, I was responsible for voiding the warranty of the previous fuel pumps and now financially responsible for $1400 in new charges, including the cost of a fourth fuel pump. I last purchased $12.63 gallons premium fuel on June 26 without issue until July 17.

- Chicago, IL, USA

On 2/4/08 at 7:30 a.M. I got in my 2004 VW Jetta wagon and although it was turning over, it would not start at all. It had operated perfectly the night before. I had it towed to our mechanic that we have used for nearly 10 years. The mechanic called & said it was the in-tank fuel pump and the associated component. He stated he has had a lot of these brought to him in VW's and this is a common failure. He stated when he called about the part they said, "oh yes, we have that part in stock no problem." He replaced the fuel pump on 2/6/08 and again stated this seemed to be a common failure in VW's. he also stated the mileage on our 2004 VW Jetta wagon was not sufficient to warrant such a failure unless there was a problem with the mechanism and suggested I report the failure. The repair cost was $697.59 total.

- Tahlequah, OK, USA