This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While driving down road early in morning approx 2 miles from house I just left from my 2004 Jetta shuts down total loss of all power I pulled car over in a church parking lot I smelled smoke and could see smoke coming from fire wall I raised hood and pulled battery cable off I could see smpoke filling inside of my car walked around to driver door to get my phone and I seen fuse box on fire.another vehicle stopped to help me and he approached my car and then called police, full flames were coming from my car within 5 min so I stood back and watched my car burn.fire dept showed up and put fire out my car is a total loss. Ive had issues with alternator, fuel pump, air bag light, headlights are really dim even on bright.nothing but issues with this car since I got it. 115.000 miles only on this car.so many isues I can see why its low milage
The car randomly stalls while driving whether at highway speeds or in town. This causes a loss of power steering and power brakes which is inherently dangerous in certain situations. It has been doing this regularly with the previous owner for the last 3 or 4 years and has done it 4 times while under my ownership since September 2017 it usually happens while there is less than 1/4 tank of fuel. When it happens there is no check engine light nor does the ECU store any codes from the problem. Previous owner made several repairs including a fuel pump and filter, engine speed sensor and alternator wiring harness in an attempt to fix the issues with no success. This issues also comes up regularly on several VW forums and no one seems to have an answer. This is a known and regular issue with no consistent repair and needs to be remedied.
Randomly stalls on the freeway when down to 1/4 tank of gas. After pulling over and turning off the key and turning the key back on, it will start and run great. This happens about every other time the car gets down to about 1/4 tank. No shop can duplicate the problem or correct it. I have tried the ignition coil, grounds, fuel pump... no fix. There are countless threads on various VW forums about this same problem. It is very dangerous to stall on the freeway. Something needs to be done to correct this.
VW Corp rejected catalytic converter replacement when we identified that the flex pipe was leaking/loud and was over the mileage warranty (VW extended the part warranty to 10yrs or 120K miles) our car had 120,110 miles. There was no local VW dealership to id repairs near where I was working. The part did failed before the 120K miles; and has been leaking or damaged for sometime. Since it warmed up and I had the windows down I was able to hear the leak. This part was replaced under warranty previously and was a recall item on this model and year. Is there a "range" on mileage that the VW is required to take into account for travel to nearest VW dealer location for repairs or written within the current emissions warranty law??
- Hoffman Estates, IL, USA
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The contact owns a 2004 Volkswagen Jetta. The contact stated that while driving at unknown speeds, he noticed a strong fuel odor. Upon inspection, it was found that the fuel pump had failed. The manufacturer advised that the VIN was not included in NHTSA campaign number 04V586000 (fuel system, diesel). The vehicle was not repaired. The failure mileage was 145,000 and the current mileage was 146,177.
We are the original owners of a 2004 Jetta with 2.0 engine with 98K as of Apr 2013. Without any warning or clues from VW dealer or auto shop, the car would not start; car would turn over the engine but no fuel pressure. Depending on season (winter) and location (middle of no where) this can cause a hazard for the driver and passenger. The car would start after leaving it alone for 2-3 hrs and try restarting. The warning seems to be when the interior light does not come on which means the switch is acting up; the fuel system is at a low pressure will cause a no start. Under VW new car and independent shops can not duplicate; many on-line owners has have pointed the finger at a door latch/priming circuit board that controls the fuel pump prime when the driver door is opened. Good pics on the circuit board failed/cracked solder joint. This door latch priming is used on many VW group cars; we own a cayenne and I can hear the priming. Please consider a recall of this VW part or telling VW to stop placing the fuel pump priming circuit in the driver door latch. The ignition key seem to be what other car makers use.
The contact owns a 2004 Volkswagen Jetta. The contact stated that a fuel odor was being emitted from the vehicle. Upon inspection, it was found that fuel was leaking around the area of the engine. The vehicle was taken to the dealer and informed the contact that the diesel fuel pump needed to be replaced. The vehicle was not repaired. The manufacturer was contacted about the failure and although the part number for the failed component was the same as in the recall, the vehicle was not included in NHTSA campaign id number: 04V586000 (fuel system, diesel). The failure and current mileages were 172,000.
The contact owns a 2004 Volkswagen Jetta. The contact stated that the vehicle emitted a strong fuel odor, the contact inspected the vehicle and found that the supply line cracked and as a result, the fuel neck to spill over top of the tank and ground. The manufacturer was made aware of the failure and advised that the vehicle was not included in (NHTSA campaign id number: 05V154000 fuel system, gasoline: Delivery: Fuel pump) the vehicle was not repaired. The failure and the current mileage was 110,000.
A D V E R T I S E M E N T S
- Murrieta, CA, USA