This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Volkswagen Jetta. The contact stated that he had an emissions control device replaced because of a recall, specifically regarding the egr cooler in September of 2006. The vehicle began to leak coolant so he took the vehicle to a different dealer. The dealer stated that the first repair was not performed correctly and was directly related to the leak. The manufacturer offered no assistance. The recall number was unknown. The current mileage was 77,866 and failure mileage was approximately 50,000.
Developed large internal coolant leak @ ~47,000 miles. This is probably due to internal failure of the egr cooler. Dealer cannot id problem, but this appears to be widespread with this engine. This could result in engine failure and accident.
2004 Volkswagen Jetta tdi. Engine will stall at times due to coolant leaking internally into intake manifold through faulty egr cooler. Causing vehicle to lose steering and brake assist.
- Bowling Green, KY, USA
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- Belmont, WI, USA