This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Owner was driving Volkswagen for approximately 20 minutes and smelled a burning rubber odor. He started to notice whisks of smoke coming up from the center console area, around the gear shift. Fire burned the right side of the center console, the center front of the dash, and the corner of the right front seat.
The caller had the vehicle's electrical system replaced 5 times. The windows/the alarm system/the lights/the gauges, and the dashboard lights failed. As the caller indicated everything electrical malfunctioned. The caller was able to drive vehicle to the dealer, and a few times he had to have it towed. Dealer could never give him an answer why the vehicle was having these problems. The manufacturer said they could not help him for free, and since the problem included different components it did not fall under the lemon law. Manufacturer said that if the caller got a loan on the vehicle it would be a different situation.
- Lakeland, FL, USA
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- Seekonk, MA, USA