2.3

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
68,695 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Volkswagen Jetta accessories - interior problems

accessories - interior problem

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2004 Volkswagen Jetta Owner Comments

problem #4

Dec 152006

Jetta

  • 48,180 miles

A D V E R T I S E M E N T S

Intermittently ABS light comes on and stays on - at times for minutes, other times hours, even days; then goes off. At times it goes off with intervention as described below; other times by itself. At times the ABS light turns on just prior to braking at low speeds/coasting; other times immediately after braking, sometimes along with a noise and brake pedal sinks slightly under my foot prior to brake being applied. Other times the light comes on while driving on the expressway or city streets. Since 12/2006 have taken to dealer numerous occasions and 2 other repair facilities with ABS light on, diagnostics always show code 00283, left front speed sensor malfunction, and sensor replaced numerous times. ABS control module replaced 6/2009 at suggestion of dealer (requested old part and in my possession) to remedy problem, but ABS light has come on again twice in 7/2009.

- Miami, FL, USA

problem #3

Oct 012008

Jetta

  • 70,000 miles
Vwoa had a recall campaign for the egr cooler system on 2004 and 2005 VW tdi's. subsequent to the recall campaign, the lower egr flex pipe is known to crack on numerous vehicles in which the recall campaign was performed. When the egr pipe cracks, diesel exhaust is sucked into the cabin when the heater fan is operated causing discomfort and light headed for the driver and occupants. Vwoa has refused to address the problem and offers no solution to the vehicle owner or a fix. Not only is it an expensive repair, but it can also be causing medical problems for the driver and occupants. My egr pipe was cracked for 2-4 months before I realized what was happening. It may have been cracked longer with out my knowledge.

- Kenmore, WA, USA

problem #2

Jun 152008

Jetta

  • 53,700 miles
I have a 2004 VW Jetta 1.8 turbo. I just came off from having my car checked by royal Volkswagen in winter park, fl on Thursday afternoon. They did a malfunction check. Two days later my malfunction light went on blinking. I read the manual and it said that I should drive slowly to a dealer. Because this dealer has given me problems--meaning after time I leave the dealership a few days later something else happens..I avoided taking my car to them. I took it a local mechanical..long story short I had two ignition coils go out on me. In a two day period I lost a 1/2 tank of fuel. When I drove into the mechanic down the road he said my catalytic converter was a "grill" red and he told me that is caused by raw fuel entering the converter. Basically, I was told he was like lighting a match next to a gas tank. The converter was so hot because two of the four coils failed that it could been life threatening and started a fire. This is serious! I am working with VW of America and have complained about other situations about the dealership.

- Orlando, FL, USA

problem #1

Jan 092007

Jetta 4-cyl Diesel

  • Manual transmission
  • 102,900 miles
On 1/25/2007 our vehicle was taken in to dealer service department for repair of an engine vibration. Initial diagnosis was the timing belt and it was adjusted approximately 4 degrees and promised to be ready on 1/27/07. Belt adjustment did not fix the problem and car was not picked up. Additional diagnosis was performed, including compression test of engine, and technician contacted Volkswagen for assistance. After weeks of diagnosis and testing we were told that the in tank fuel pump that was replaced at a different VW dealership on 9/11/06 had failed. Researching NHTSA I also found out that it was a recalled pump. Because the mileage was almost 3K over the warranty of the part and VW already satisfied the recall VW would not cover a replacement. The new fuel pump also did not fix the vibration problem. Dealers diagnosis with Volkswagen's assistance continued until 2/8/07 when we were told that a valve lifter in the cam assembly had failed causing the vibration. Dealership recommended a complete "cylinder head replacement" at a cost of about $4,500. My husband asked to speak with the mechanic and determined that the damage was only to one valve lifter. My husband and I decided to fix what was broken and only fixed the damaged lifter which was estimated at about $500. The dealer agreed to perform this repair, but would not warranty the work because they were concerned that cylinder head might be faulty. Our vehicle was finally repaired and able to be picked up on 2/19/07. Cost of repairs was negotiated within our satisfaction, however, the service was not timely and feel that the parts in the vehicle are below standard. Now we have an additional problem we did not have before taking it in for repair. Two days after we received the vehicle from the dealership we figured out the fuel gauge is no longer working properly and has a false reading of approximately 1/4 tank when the tank is empty.

- Keezletown, VA, USA

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