This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Volkswagen Jetta. The contact stated that the front passenger side window fell into the door. The vehicle had not been inspected or repaired. The contact called the manufacturer who offered no assistance. The failure mileage was approximately 140,000.
2003 VW Jetta: Digital display would shut off when key was removed from ignition. Unable to lock vehicle doors with remote. Vehicle had to be restarted for digital panel to appear (re-set) and for door to lock with remote. Engine would also shut off while at a stop light and while driving on freeway. Possibility to cause a crash. All digital panels still illuminated, key would be locked in ingnition, un-able to turn or be removed until car placed back in park and hand brake pulled up. Issues occured bi-weekly, weekly, and now daily. Vehicle brought to dealership. Was told that ignition switch failed and needed to be replaced. Would have been covered under warranty (warrant just expired last month). After trying to diagnose problem prior to bringing to dealership, I've found on several forums that this is not a new issue/repair for VW customers with the same make and model. Many customers have had similar complaints/experiences, all of which were taken in for repair after warranty expired. Vehicle is only 7 years old and is at approximately 85,000 miles. This vehicle has also had service for the following recalls: Catalytic converter, failed ignition coils, failed rear window/door locks. This car is a lemon!
A D V E R T I S E M E N T S
- Shreve, OH, USA