This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2003 Volkswagen Jetta. While backing out of the driveway. There was a loud popping sound outside of the vehicle. The driver continued to travel. The vehicle was taken to an independent mechanic for inspection. The technician stated the failure was contributed to the front passenger coil spring. The vehicle was repaired for the failure. The failure mileage and current mileages were 17,643. Bl updated 9/17/09 updated 09/18/09.
While pulling to a stop at the end of my street I heard a loud bang. After getting out and inspecting the vehicle I noticed the right front spring had broken. I have not hit anything that would cause the spring to break. I am puzzled as to why this happened on a car with only 78,000 miles. The repair shop says this is the 6th Jetta or golf they have seen with this problem in the last few months. The car is a 2003 VW Jetta tdi. I am now out $450 to replace the springs?
- Fairlawn, OH, USA
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- Natick, MA, USA