The contact owns a 2003 Volkswagen Jetta. The catalytic converter failed after being previously replaced under the warranty two years prior. The vehicle was unable to pass emissions. The contact stated the dealer could make repairs but at his expense. The manufacturer would not provide any assistance. The vehicle was not repaired a second time. The VIN was not available. The failure and current mileages were 100,000.

- Naugatuck, CT, USA

Bought a Volkswagen Jetta gls in 2003. Several things have had to be replaced. For example the glove box cover, wheel bearing. My mechanic told me that on most newer vehicles that wheel bearings do not require maintenance. My car has 74,000 miles. Last week I was driving and my malfunction indicator light started flashing and the car if going over 30 mph cut out. There was a rotten egg smell. It immediately went to the dealership and they said the catalytic converter and 2 coils were faulty. They replaced the catalytic converter and ignition coils for cylinders 1&3 and cleared fault codes. The catalytic converter was replaced under warranty. But said Volkswagen feels the ignition coils are a regular maintenance issue. I have done some research and am finding that Volkswagen has numerous complaints on the coils. In my research I found that VW had a customer satisfaction letter that was sent out to VW owners to bring car into dealership to replace the coils. VW representative in Michigan told me that they stopped doing that in 2005. I believe that I should have not had to pay to replace the ignition coils. VW knows that they have had numerous problems with this. I love my VW but I have had problems this car that I have never had in any other vehicle. I trade vehicles every 3-4 years but will not purchase another Volkswagen. Not because I have had so many things go wrong because the strange problems I have had with the car and Volkswagen doesn't take care of their drivers.

- Mansfield, TX, USA

Numerous times that the engine light has come on my 2003 Jetta. First visit was 9/12/02. The others were: 2/21/03, 6/13/03, 10/21/04, 1/6/05, 12/14/05, 12/21/05, 1/9/06, 1/13/06. It is currently on and is waiting for a cat. Converter. They charged me to hook up to computer, replaced all coils & spark plugs and the light is still on.

- Canal Fulton, OH, USA