This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
When the brake pedal was depressed to disengage the cruise control brakes failed. This resulted in a rear end collision. The insurance was not able to prove that the failure was due to a malfunction in the brake mechanism.
My 2003 VW Jetta constantly gets stuck in park longest time has been 45 minutes my car has been into service 3 times and is still rough coming out of park also my cruise control has never worked I only have 6000 miles.
June 24th, while I was driving my four month old 2003 Jetta tdi on the the highway at a 70mph, the cruise control failed to engage. After the car had stopped and began moving again the cruise functioned properly. Two days later on June 26, 2003, while in lunch hour traffic-with a co-worker in the car the brakes automatically engaged by themselves at 40 mph. We stopped on a dime and were almost rear ended. This occured over 10 times before we got back to the office (we were less than two miles away). Dealership is replacing brake booster and master cylinder and I have requested full warrenty on new brake system from Volkswagen of America. This is a potentially serious flaw that could have eaisly caused bodily injury. I have yet to learn if there is a track record of the brakes failing on the 2003 designs but wanted to begin a documentation record.
- Montgomery, AL, USA
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- Overland Park, KS, USA