This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Excessive buildup of carbon in the exhaust manifold leading to the failure of the car to start. This is a known issue among VW dealers with tdi diesels and there is nothing VW is doing about it. Cost $700 to repair this.
Check engine light illuminated and there was no power to the vehicle. At highway speeds there was a severe vibration in the steering wheel. This resulted in a complete lost of power and a replacement of the injector system. The consumer was told that there was muddy diesel fuel but couldn't produce the fuel filter to back up the claim. There was another incident where there was a puff of smoke and a lost of power down to 25 mph on the road. The engine had a #3 valve go through the piston and run up and down the crankshaft. The engine was replaced along with another injector system and fuel pump was added. Several weeks later, a high pressure oil line broke from the weld and spewed oil everywhere. The axle assembly and the transmission slave cylinder were replaced as well.
- Richmond, VA, USA
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- Bay City, MI, USA