The safety light on the interior of the front passenger door that lights up when the door is opened failed on my 2003 Volkswagen Jetta. The dealer stated that the problem was a failure in the front passenger door latch mechanism. The door latch mechanism was replaced, and was not covered under warranty.

- Chicago, IL, USA

I have had 27 things break or fail on my 03vw Jetta 1.8T. I bought the car used in 01/06 with 32,000 miles. After buying the car the first five mins the window shattered. First two months 2 tires blew out, front rim cracked, back tires out of alignment. Dealer paid to fix rim broke 2 weeks later the dealer paid fo used set of similar rims. Every light inside and out went out by 05/06 driver seat wont raise up cargo net in trunk falls apart dealer wont cover. Gas and trunk release buttons fell down inside of door. Radio stopped working front door speakers are shorting out. Driver window switch goes up when you push down and down when you push down have to fiddle with it for it to go up. Exhaust hanger broke causing chatter. Swaybar bushing fell out causing grinding and shaking when ever moving. Not cover by warranty all these happened by 05/07. Now its 10/08 and I have 84,000 miles. Current problems are rear spoiler brake light hangs down(dealer just glued it in place lasted about 4 months) cam and crank seals leaking oil cause odor inside of cabin. If I drive for more then an hour I get sick and light-headed. Seat, cargo net in trunk, is still broken. Radio still isn't fixed so I just went and bought an after market. Speakers still shortening out only when its cold out. Keyless entry only works within 4ft of the car. In the winter the car only gets 18mpg on the highway and about 14 in the city and the car is parked in a heated underground garage.

- Eden Prairie, MN, USA

I own a 2003 VW Jetta. I bought it on 09/02. Since then I have had a variety of problems. First it was my electrical. By brake lights stayed on and the key less remote did not work I could not lock my car and non of the interior and exterior lights worked. I took this problem to VW and the said that I needed to make an appontment before they would help me. So I had to drive home with all these problems and make my appt. This problem was fixed however occasionaly the brake lights still stay stuck on. This was also noted to VW. The second time I took my car in for a rattle in my clutch. I was told I would need to take my car on a test drive with a customer service rep (?). so I did and she stated she did not here anything and I told here that when I take the clutch out it does rattles very loud but when I push the clutch in the rattle stops. Customer service rep stated since she did not here this she could not let the actual tech look at it. I demanded the tech to look at it. Finally the tech and customer service rep told me I had a rattle in my clutch due to my bald tires."??" since I did need new tires, I replaced all 4. my clutch still rattled. (shocker) I then decided to take my VW to another VW service dealer, and they determined that the rattle was a loose heat plate. VW dealer stated this was fixed. The next day this rattle was still there. I have taken this car in for a total of 3 times for this rattle. I have decided on getting a new non-VW car. Not only has the car dissappointed me but the servcie poeple have treated me and my husband like ignorant consumers. On each of these visits to the VW dealer they have ahd to keep my car for numerous days, and never was I able to receive a rental, which resulted in me missing work and costing me more money.*

- Lancaster, CA, USA