The sun roof opened by itself the pop up portion while driving. It happened numerous times. I had to turn the knob to open it then turn the knob to close it and then it closed.

- Mentone, CA, USA

The contact owns a 2002 VW Jetta. Whenever therewas heavy rain, the water came through the sun roof. The water damaged the floor of the vehicle and caused mold under the carpet cushion. This failure occurred on two occasions. The current and failure mileage was 86,000.

- Santa Rosa, CA, USA

Seat heater malfunctioned, burned through the leather seat and burned me while I was driving. I safely pulled the car to the side of the road. The replacement components also malfunctioned, burning the leather seat and once again, burned me. Also, the sunroof has plastic guides that keep breaking, I have had these plastic components replaced three times since I purchased my car in 2002, and I don't use my sunroof that often, probably less than 30 times/year.

- West Richland, WA, USA

I had both the passenger side window and the driver side window fall into the door frame within a matter of months. Both times the windows were fixed, however, they were reluctant to fix the problem as if it had been my fault. I have a small child and I don't think he appreciates asphyxiation from so much wind in his face on the long drives to the dealer to be replaced. This is just one of the problems on this car, the clutch gets stuck (repaired twice), the sunroof trim broke off and needed to be replaced, the engine makes a rattling noise when shifting (fixed twice), stereo system swallowed my cd (twice before new system installed), and air conditioning releases an awful moldy smell when turned on which dealer refuses to attempt to fix. Bought car in valencia Volkswagen in valencia, ca. Solution simple, traded in my 1yr old car for a better car, one that works!

- Palmdale, CA, USA