This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Jetta with a safety recall- replaced brake light switch customer states that the dealership refused to fixed the recall* the VW service center and customer care informed the consumer the vehicle was out of warranty and they had no obligations to pay for towing or any other cost associated with the vehicle, including the last recall regarding the brake light switch that the consumer has replaced on 3 separate occasions. The consumers daughter had experienced the vehicle locking up as a result of the defective brake switch. The instrument panel failed and the consumers daughter was unable to read the panel. The consumer stated in the past, the trunk latch failed as well as a broken bolt on the transmission, the drivers side seat belt and the egr all had to be replaced. The door latch failed because the lock signal was not working. The consumer stated that he received a recall for his daughter's vehicle, this is the 3rd brake switch not to mention over $800 in unwarranted charges from the dealership. The consumer stated he was hoping that this classifies the vehicle as a lemon. The consumer stated would like dealership to review the over charges or buying the vehicle back.
- Littleton, CO, USA
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- Littleton, CO, USA