This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2002 Volkswagen Jetta. The contact was getting an allergic reaction from the interior of the vehicle. The contact stated there was an odor emitting from the vehicle, which caused the reaction. The vehicle was taken to the dealer where the failure could not be diagnosed. The manufacturer was notified of the failure. The failure mileage was 140,000.
I recently purchased a 2002 VW Jetta and just found out that the catalytic converter needs replacement. I was very surprised when my mechanic informed me he has seen many 2002 Jettas with this problem. He said it was related to a problem with a bad coil that was part of a recall and caused the catalytic converters to fail abnormally fast. I am very disappointed that it appears VW knows about this issue and is ignoring the issue. The repair costs more than $1000 and I am unable to pass state inspection without getting it done.
Check engine light continuously comes on, completed recall for brake switch, epc light continues to come on, car stalls while waiting for a light to change very dangerous. After a night of rain, leak in passenger side floor mold growing car will have a very hard start or no start at all in the morning, replaced battery 3 times. Changed O2 sensor 2X, car burns oil continuously, interior lights go out when they feel like it, brake lights die out fast, changed brake lights and signal lights at least 5X.
The torque arm sheared off. As a result, axle transmission was not bolted to the frame. The consumer stated that the vehicle was parked. The vehicle was put in reverse and it started bucking and making a lot of noise. The vehicle would not shift from gear to gear without bucking. The steering wheel was not steering correctly. Exhaust became loud.
3 engine coils have failed and have been replaced. Now the transmission is gone and they are replacing the whole transmission the left front door latch has failed too.
- Greenfield, MA, USA
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- Union City, CA, USA