10.0

really awful
Crashes / Fires:
0 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
46,704 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Volkswagen Jetta electrical problems

electrical problem

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2002 Volkswagen Jetta Owner Comments

problem #2

Aug 192006

Jetta 6-cyl

  • Automatic transmission
  • 58,975 miles

A D V E R T I S E M E N T S

The epc light came on while I was driving my vehicle. I turned off my car when I arrived at my destination. I read the manual, and it was not helpful. It just stated that I should take the car to a dealer or qualified specialist as soon as possible (note: This is what the booklet says for the majority of items in the owners' manual). Upon returning to my vehicle, I started my car once more. My engine turned over, but the car was unable to shift from park into any other gear. The vehicle had to be towed to an auto shop. Upon further inspection, the auto shop informed me that my car had a "feature" that disabled the car from shifting gears due to a tail-light fuse that blew out. It is believed that disabling the vehicle serves the purpose of maintaining safety on the streets- a vehicle in motion without taillights is apparently more dangerous than a driver stranded on the road because their car has stranded them. Luckily, I was fortunate enough not to be in a bad situation. So finally, the car was fixed, of course after I paid yet another hefty bill for my car.

- Sunnyvale, CA, USA

problem #1

Apr 072005

Jetta 4-cyl Diesel

  • Automatic transmission
  • 34,434 miles
Fire in the fuse box, resulted in cabin damages.

- Lead, SD, USA

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