This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2002 Volkswagen Jetta. Consumer writes to express discontent regarding repairs at local dealer the consumer stated three days after retrieving the vehicle from the dealer, for maintenance work, the vehicle broke down on the highway. The problem was determined to be the alternator. The consumer stated he was involved in a hit-and run accident in which the rear end impact caused damage to the transmission. The consumer stated even though the vehicle was repaired, he continued to experience problems with the transmission. Updated 12/08/11
This is a known problem with VW/Audi 1.8T engines. Affects Audi A4, VW passat/beetle/Jetta. Parts back ordered through dealer, they said. Needs to be a recall. Car loses power when moving, will not go faster than 20mph. Potentially dangerous, could result in accident happend many, many times. Also, more than one failiure has happend to a lot of people that I know.
- Baltimore, MD, USA
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- Houston, TX, USA