This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2002 VW Jetta has been sitting at the dealership for almost 30 days waiting for an ABS control module. No one at the dealership or VW of America can tell me when the part will be shipped or if it has even been shipped yet. I call every day to find out status, and still no one at this huge corporation has an answer.
- Northfield, NJ, USA
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- Northfield, NJ, USA