This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
While on the freeway we had a blown tire in our 2002 VW Jetta gls VR6 vehicle. We could not open the wheel bolts since they were glued from the factory, into the wheel. It took a 4' piece of pipe to operate the bolts wrench to open them. Furthermore, the jack supplied with the vehicle is undersized and unsafe to operate. It shifted with the vehicle and was not able to provide a steady support for raising the vehicle for the wheel change. After a few tries, we resorted to using a hydraulic jack supplied by the local sheriff deputy who was passing by the location we were stopped at.
- Houston, TX, USA
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- Houston, TX, USA