This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Debris from gaskets in air ventilation system exits the air vents and hits the occupants. The debris, on occasion, hit the driver in the eye causing temporary loss of vision. The debris flying out into the face of the driver or other vehicle occupant is always a distraction to driver attention to driving even when direct contact with the eye(s) does not occur.
The contact owns a 2001 Volkswagen Jetta. She stated that the glass separated from the windows frame, then fell down into the window crevice. If the occupants are not properly secured in the vehicle, the risk for serious injury is increased. She contacted the dealer and a technician concluded that she would have to pay $260 to repair the vehicle. The vehicle has not been repaired. She contacted the manufacturer and was not provided with any assistance. The failure and current mileages were 126,000.
Front side window regulators failed prematurely leaving windows down and unusable. Right side failed 7-27-07 at 44,896 miles (repair cost $350.73) and left side 8-20-08 at 49945 miles (repair cost $334.45). On the right side the glass shattered spraying over the passenger and seat. The vehicle was purchased new on 6-11-01 and has never been in an accident.
2001 VW Jetta-- window regulator replacement. VW will only replace windows with proven defect(windows that have already fallen down). I live in mn and I don't want to chance that my windoe will fall down in the middle of winter. I asked VW to replace all window regulators, and they refused.
- White Bear Lake, MN, USA
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I own a 2001 VW Jetta gls VR6. Since I have owned this car I have had problems with it. I am a young woman in the military and am in full time school, so I don't have the money to run around and fix it as much as I have been forced to do. First my gas gauge went out three months after buying it $600(under warranty) then a month later O2 sensor $300(non warranty). Then it was the catalytic converter$1500(non warranty) wiring system$1000(of course non warranty) windows wont roll up without rolling down again and sometimes get stuck$700(non warranty) cruise control went out$845 (non warranty), windshield wiper motor... stationed in Alaska and couldn't go without that $750(non warranty) now my secondary air pump is out and I was quoted $1294 from private mechanic and $1400 from VW. Also the cruise is still out and the windows are doing the same again. I have talked to many people in the same boat I have been in with so many repairs. Is there anything that can be done to stop VW from making faulty parts and charging an arm and a leg? I feel though that if it is brought up to you that my voice will be heard, because when I call the volkwagen customer service and complaints I get nowhere.
Before I picked up the car- it needed a new fuel tank because the dealer was unable to put gas into the car. At 60,000 miles the crank shaft broke off and a new engine was installed. My driver side window fell down. Two plastic things keep falling out of the sunroof and I put them back up. Numerous oxygen sensors have been changed but my check engine light remains on. Finally, at 107,000 miles my transmission went out and VW refuses to help with any of the cost because it is out of the warranty.
A D V E R T I S E M E N T S
- Montgomery, AL, USA