This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Heater knob stopped working in hot positiion. Mechanic found a plastic connector assembly was broken under dash. VW said only remedy was buy a whole heater assembly at cost of $450 plus labor which was approx 6 hours. So entire job would have been over $1000 to fix a problem caused by a small removable plastic piece. After days of searching in junkyards it was found many of these part were broken. We ended up gluing one we found for a fix. Not sure how long it will last.
- East Greenbush, NY, USA
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- East Greenbush, NY, USA