This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car started hesitating during acceleration and stalled a couple of times upon stopping. Epc light flashed on briefly once, then not again. Today, the car started decelerating on the freeway for no apparent reason, then rapidly accelerated again, which seemed like an extreme safety hazard to me. Mechanic replaced the air flow meter and told me that he regularly replaces them on Volkswagen and it is a known problem. I read several other complaints of the same behavior on this site, though the problem was not identified. If this is a part with known problems, why has Volkswagen not recalled it?
Vehicle was consuming too much oil. Consumer took vehicle to dealer, and was told that because of design vehicle will burn the amount of oil allotted per 1,000 miles. Consumer noticed a cracking noise coming from the suspension when traveling backwards.
Loss of 3.5 quarts of oil in 17 days after purchase. Oil consumption test showed nothing. This Volkswagen Jetta 2001 is using about a quart of oil under 1,000 miles of driving. I am told this is "normal". my question to the service people, where has the oil gone, it's not on the ground. It is in the shop for the third time for the oil consumption test. I would like a copy of the oil consumption tsb bulletin. I am concerned about engine damage.
The 2001 VW Jetta I purchased in April 2003 seemed to be a great car until the check engine light turned on and has been on since. I have taken it to a numerous amount of dealerships or "specialty" Volkswagen auto shops and noone is able to figure out why the light is on unless I pay them $600-$1500 to go in and diagnose more thouroughly. The computer on the Jetta putout a "fuel-injuection" problem and noone is able to tell me what exactly this could be. I continue to drive with the light on and was advised not to drive with the light on if it begins to flash. Very frustrating.
I was told by the manufacturer that 1 quart/1000 miles is normal. I have researched this problem and found that I am not the only person with this problem. This problem needs to be addressed. Burning this much oil is not normal and it is not good for the environment.
I have a 2001 VW Jetta 4 cyl. With 25,000 miles on it that burns 1 qt. Of oil every 1,000 miles. I have brought the car into South shore Volkswagen where the car was purchased for all of its 5,000-mile service appointments including oil changes. Although VW is telling me this is 'normal' for a Jetta I disagree. Per olksvwagen policy I am now doing oil consumption tests which is only confirming that the car does go through 1 qt. Of oil per 1000 miles. There obviously is a problem with the Jetta model that needs to be fixed at VW's expense.
While driving, vehicle loses power with out warning. No lights illuminate before or after vehicle stalls. Dealer is aware of problem. The vehicle was towed to the nearest dealer for repairs. When consumer received the vehicle back, the mileage was run up to an inappropriate amount. Vehicle had been in 4 times prior for vehicle not starting. Dealer explainded nothing could be found wrong and that they had driven the vehicle approx. 120 miles. There is an unanswered 82 miles to be accounted for. Dealer has replaced the ECM power relay and a pin at the ECU connector.
Consumer states while driving, the check oil light illuminated, when checking the dipstick there was no oil, so the consumer added 1 quart of oil and called the dealer, the dealer is running an oil consumption test, but in the meantime the engine is still using almost a quart of oil every 1000 miles.
Transmision does not shift correctly around third gear, the car will rev up then the car has a hard jerk. As for the engine the engine will kill any where at any time the hole car will just shut of driving or just sitting still. I feel very unsafe in this car!
Consumer states while driving, the check oil light illuminated, when checking the dipstick there was no oil, so the consumer added 1 quart of oil and called the dealer, the dealer is running an oil consumption test, but in the meantime the engine is still using almost a quart of oil every 1000 miles.
Vehicle stalls at any speed/ any time. Shortly after purchase engine check light came on. Taken to dealer who repaired. However, vehicle stalls on a daily basis, taken to dealer 6 times, cannot remedy problem.
Shortly after purchase of the vehicle the engine began to sputter and shake with the check engine light illuminating, consumer returned vehicle to dealership to fix temperature regulator in the engine system, however after repair the vehicle's engine light illuminated and consumer lost all braking ability. The dealership and manual state that it is ok for the driver to continue to drive the vehicle with the check engine light on, but when light is flashing do not drive, the brakes and engine failure occurred without flashing lights for proper warning.
Check oil light came on. After checking dipstick found that it was completely empty. Took car next day directly to dealer and found they know of problem with the car burning oil and it was "normal for the car to do that under 10,000." Car was serviced at minuteman VW for 5K service. Car taken to same location. They suggested we put oil in car and come back Tuesday. We drove away but retuned after 10 minutes to get rental car. The vehicle gave no signs about an oil leak beforehand nor heavy smoke from the exhuast. Unfortunately, I did not get a chance to check the spark plugs. Is there any recourse we can have since this defect no matter how many times we take it back will devalue our vehicle? please advise.
A D V E R T I S E M E N T S
- Clackamas, OR, USA