This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had nothing but problems after purchasing my brand new 2001 V.w Jetta. I had vehicle only 6 months and it left me stranded due to malfunction of emission control sensor. 5 months after that, ignition lock cylinder was inoperable, needing them to repair. 2 months later, owned for 1 yr 1 month, car was burning a lot of oil so consumption test was done and determined to be true, that the car was in fact consuming abnormal amount of oil. As "a courtesy to me, the customer" Volkswagen replaced piston rings, rod bearings and deglazed cylynder walls. They had my car 6 days to rebuild engine. 6 months later car was shaking really bad when driving on the freeway, took it in and service technition discovered that rear brakes were warped and rear brake pads had "premature wear." Those were replaced. Throughout this course of time the passenger brake light had been replace 2 times, air condition vent was not working and had to be remove and install new center air outlet, armrest broke and had to be replaced, glove compartment latch broke, and the brake lights have gone out and been repaired numerous times but are still faulty, not working at this time. Volkswagen has treated me as though I was the one inconviencing them!! I regret purchasing this vehicle and will continue discouraging anyone from ever buying a Volkswagen! I don't feel safe in this car!! after doing some research I see now that I am not alone. Knowing there are many other VW's on the road with the same mechanical problems my car, I'm concerned with the safety of others as well as myself!
Upon starting the vehicle a shear bolt associated with the ignition switch broke without vehicle being involved in a collision. If this occurred while driving vehicle would stop running.
Vehicle misfiring like a chocking sound and jerking while emitting black smoke from exhaust. Vehicle stalls and service engine light comes on. Vehicle starts after several sttempts. Vehicle stalls in middle of intersection while turning left.
Vehicle has been serviced a minimum of 20 times for reoccuring problems. Since the vehicle had 800 miles on it, it has had issues running properly. Vehicle has stalled on more than a few occasions, and put both my child and wife in immediate danger. This vehicle is unsafe to drive, by my standards. Here is a small sample of whats been replaced on a 3 year old 40500 mile vehicle: Throttle body 4 times secondary air pump 2 times diverter valve 2 times coils 5 times engine wiring harness ABS control unit fuse for secondary airpump ECM 2 times armrest on door 2 times center console armrest 2 times rear brakes under warranty at 10K miles
Ignition coil malfunctioned, but according to the dealership my car is not covered under the VW customer service action replacing ignition coils on other 2001, 2002 Jettas. I have different coils? defective coils are defective coils period! this is a dangerous situation and luckily no one was behind me when it happened.
- Dillsburg, PA, USA
Search CarComplaints.com for these popular complaint phrases...
Problem with vehicle's ignition coils. Consumer's vehicle doesn't fall under the recall because the parts were manufactured after the production of her vehicle. Consumer would like to be reimbursed for the repairs.
Jetta 1.8 T 2001 has been in the shop now at least six times to be fixed. Even though coils were replaced, the car continues to shutter and stall at least three days a week. The dealer asked for one more chance to fix the vehicle -- they failed and now are saying I must bring the car in to "prove" the problem. The problem occurs about 70% of the time though so may not display such a problem when and if I do bring it in again. VW should be professional and deal with this huge national problem better -- they expect consumers to believe that they would spend weeks and loaner cars to fix a problem they never have really experienced. Your consumer is not stupid VW! thousands of owners will not back down or ho away. I intend to file a lemon law complaint.
Myself and three other passengers were nearly hurt on the highway when my VW started acting up. The check engine light came on and then the power dwindle. It was very scary! took the vehicle to the dealer and it was found to have a defective ignition coil. I called VW and informed them of this and they said they would review it but couldn't guarantee that they would cover the cost.
2001 VW Jetta VR6 - car started shaking a lot upon start up and lost all power when I tried to pull away from an intersection. Was told it was a coil pack that needed to be replaced and that it wasn't covered under the recent VW service bulletin because my coil pack was from a supplier that was experiencing less problems than the ones they are replacing (despite the fact that the part had been on back order for 2 weeks). Their press releases and website say that they are notifying all 2001 and 2002 Jetta owners which is not true. My car is a 2001 Jetta and I was told that my failure was bad luck and that my car and others like mine would not have the part replaced by VW even though they are replacing the same part from a different supplier in the same year and style vehicle as mine. I believe they should expand their recall/service bulletin to cover a wider range of Jettas as it appears to me to be a part problem not a supplier problem. I've also heard (via internet message boards and the service department that I went to) that this a common problem in 2000, 2001, and 2002. This could be very dangerous if it happened when I was pulling onto the merritt parkway or a busy intersection instead of out of my street. The car just bounces forward a little bit, shakes violently, loses almost all power, and dies.
On several occasions, while driving, the check engine soon light came on, the vehicle started to shake and the vehicle had no power. Two of the four ignition coils had failed and were replaced. Consumer felt it would have been more cost effective if all four ignition coils were replaced. However dealership claimed that was against company policy.
Ignition coils on new Volkswagen 1.8T motors are horrible. I know it's a nation wide problems, so why hasn't anything been done about it yet!!!!!!!"?????" I'm tired of wondering when and where my car will break down... something needs to happen
The VW Jetta 1.8 turbo motor has coil-packs that continually fails. My car is 1.5 years old and has for thru 4 coilpacks. When a coilpack dies, it causes the car to not really run, on 2-3 cyclinders vs 4.. thus leaving you stranded. I used to work till mid-night and drive 50+ miles each way to work. Due to coil-pack failures I have been left stranded twice after midnight. This is very fustrating. You never know if you car will make it home. Nothing like buying a brand new car, and having more porblems than my used previous car.
Ignition coil failure - the ignition coil in 2001 volkswagon Jettas is defective. VW knows of this problem and have done nothing remedy this problem. There are 4 coil in the car and only one has gone bad, that leave 3 more ready to die. I have lost faith in my car since I know it will fail me soon. VW shoudl be forced to recall this part and place it with a working part.
While traveling on the highway the vehicle started shaking and vibrating without prior warning. Due to the ignition coil. Please fill in additional information dealer is aware of the problem.
When I started the car after a couple of days it was running really rough. Gradually it was losing power and the check engine light started flashing. When I got out of the car the exhaust smelt really bad. When I took it to the dealer the following day, he informed me that it was a ignition coil pack failure and that this problem was really common with the 1.8L turbo engines. He also informed me that there was a national backlog with the part as there had been many failures and that I would have to wait atleast 2-3 weeks before the part would be available. I would consider this failure to be a safety issue because if the car had lost power in a busy road or a freeway it would have created a dangerous situation.
Coil failed on 2001 VW Jetta 1.8 T, at 18400 miles, manufacturor defect, VW is having the coil remanufactured. Dealer says part could take up to 2 months because of back orders.this simply states they can't keep up with the supply and demand as so many have to be replaced. Part should be recalled and dealer replace all 4 coils.
A D V E R T I S E M E N T S
- Fremont, CA, USA