This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Debris from gaskets in air ventilation system exits the air vents and hits the occupants. The debris, on occasion, hit the driver in the eye causing temporary loss of vision. The debris flying out into the face of the driver or other vehicle occupant is always a distraction to driver attention to driving even when direct contact with the eye(s) does not occur.
I bought my 2001 Volkswagen Jetta used in July 2006. Ever since, there has been a horrible smell of crayons infused throughout my car. I tried everything to get the smell out. However, this smell is becoming a daily burden for me to even drive the car for more than 5 minutes since I get headaches and really affects my allergies. I tried to research this smell and found many forums of people with the same problem saying that it is coming from a chemical in the carpet. I am confused as to why Volkswagen is not doing anything about this problem since it can be very serious. Chemicals seeping through the carpets and the driver breathing it in every time they drive is not a problem that a driver should be worrying about. A car is unsafe enough but to add toxins is unacceptable. I didn't pay for a car to get headaches and breath in chemicals when I drive it. Is there anything that can be done about this problem? thank you for listening to a problem that has really become a burden on my everyday life!
I have a 2001 Jetta and is has a crayon smell in it. It gets worst in the heat. I have complained to the corporate office and nothing has been done. There are numerous complaints of the same complaint on the internet however it continues to be ignored. It is to the point where I get a headache when I'm in the car. I read one complaint said it was a type of plastic wax Jetta uses in the vehicle and that product is toxic. I have exhausted all options and don't know what else I can do to get them to do a recall on this matter due to the number of complaints.
I own a 2001 VW Jetta. I bought it 3 years ago, used from the Volkswagen dealership. The automobile was sold as a "certified" auto, which I found out later does not mean much. My trunk is locked shut and does not open manually or with remote, I've had to replace cv boots, catalytic converter, transmission and numerous headlight, taillight and blinker bulbs. And today one of my headlights is so dim, it doesn't really provide any light when it is dark. I have replaced it and replaced it. It stays fine for about 2 days and then just dims out again. I can't afford to keep taking it to Volkswagen. It's a rip off and they don't even fix anything right anyway. My engine fan went out all of the sudden the other day, causing the car to overheat. I had to get it towed. That isn't the first time I have had to pay to have it towed. The interior plastic coating on armrests and all plastic inside is peeling and looks terrible. When I push unlock all doors, the driver's side back seat door will not open unless I reach inside and pull the lock open manually. There is so much more, but I don't want to waste my time. I know nothing will happen, even though it is so obvious that these cars are complete lemons, and they need to stop selling them to people.
Multiple water damage and leaks due to clogged tubes and poor design of vehicle. Leaks occur in the passenger side, and rear foot wells. Clearing drainage holes only helped slightly.
- Brooklyn, NY, USA
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2001 Jetta- makes winding noise at 40 mph, ear piercing, technicians claim this is normal but overpowers radio? unacceptable. Transmission shifts erratically all the time, car will lunge forward when at a stop when foot taken off brake pedal. Car makes a knocking noise when at a complete stop.
2001 VW Jetta wolfsburg 40K miles - water leaks into the car from underneath the instrument panel on the passenger side. Dealer stated that it was the drain channel from the sunroof. Week later the problem reoccurred. Dealer stated that they have no idea as to what is causing the problem. They're in process of taking the car apart. VW customer service is not being helpful at all. I've seen at least two comments on the web about similar problem, but the dealer and the VW customer service claims that they have never seen this problem before. Any advise before my car gets totally disassembled? not to mention water damage to the carpeting...
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- Montgomery, AL, USA