This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
1) since I purchased the car in 2000, there has been a sound made at the front end of the car while driving. 2) loud sound when driving on regular roads. Persistent loud thump sound. 3) I have taken the car to the dealer several times for sounds and have asked other Jetta owners and they too agreed that their car had a loud noise from the front end. I was even charged several times by the dealer were I purchased the car to re-torque and test the front end. They agreed that they could definitely hear the sound but could not trouble shoot the problem. All attempts to repair or find problem are documented in my service through Volkswagen. I also have taken my car to approximately 8 additional shops to trouble shoot noise. All agreed that the noise was unbearable but no solution was found. Now I have had my car for 4.5 years and it sounds like my front end is going to fall apart.
Consumer concerned with engine and wheel bearing issues. Wants to know who is going to reimburse for repairs. Oxygen sensor had to be replaced several times. The driver side inner door handle was difficult to operate. The left side axle shaft was replaced because it was making a whining noise. While driving the vehicle stalled. It was later determined that a small rodent had built a nest which clogged the air box. The vehicle stalled again and this time they replace the maf sensor. The cruise control was inoperative.
Transmission failed. The dealer replaced the part. However, two weeks later the part failed again. The vehicle would not go into reverse. The transmission slipped and the vehicle had run into a pole at a gas station on the right front side. This problem remained the same. The engine light had come on along with the transmission problems. Other problems were: The tire pressure had to be reset on numerous occasions, rear pads, A/C was not cooling, glove box, power windows, console, power sunroof, interior trim, steering/suspension, driveability, trim electrical, sound system, and heating/cooling. The consumer did not report any damage to vehicle when she hit the pole.
- Columbus, OH, USA
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- Rochester, NY, USA