This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
This car has literally come unscrewed since I purchased it 2.5 years ago-parts inside and out! most recently the axle "came unscrewed" for no reason and the bolts snapped. The windows have malfunctioned and the rear suspension had to be screwed back together shortly after I bought it. The plastic covering underneath also fell off for no reason-also while I was driving. The windshield wipers have come unscrewed twice and ceased to function once on the highway at high speed during a rain storm. The glove compartment and cup holders have all fallen out. I bought this car new 2 1/2 years ago and I know fear for my life every time I get into it. I have reported this to both the dealer and to Volkswagen. Neither have expressed any concern whatsoever.
- Worcester, MA, USA
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- Worcester, MA, USA