This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car will not start after being driven far enough to warm-up the engine. Must wait several minutes--up to an hour--before it will start again. The process of trying a restart results in much unburned fuel vapor in the exhaust stream. The interior lighting does not turn on or off with the opening of a door. Horn does not sound when locking the car, auto-drivers seat positioning does not work. On the highway, the car performs quite well--good engine power, steering, etc. However, the non-starting after being driven a distance could result in being stranded and placed in danger.
I own a 2000 VR6 Jetta and I had to replace the ignition coil twice due to the defects of the ignition coil cracking. I read a complaint about this issue on this website back in 2005 and it is very expensive to replace the ignition coil. While I was driving the car, I lost power and it started to stall on me. I almost got into a car accident on the highway because I panic. I am a college student that relies on my car and I travel 300 miles to college. I noticed a lot of sparks by the ignition coil and I am very scared to drive my car because it might catch on fire. Please help!!!
My 2000 Jetta VR6 has been experiencing coil issues for the past 3 years whenever the weather is wet/rainy and high humidity. If the car sits idle for 6-8 hours with a cold engine it is very difficult to start the engine without constant sputtering. There is no power in acceleration until the engine warms up completely. During this time the check engine light flashes and remains on until the next time I start up the engine or until the weather becomes less humid. This also occurs when driving thru a puddle of water causing it to splash the coil area. I replaced the ignition wires to the tune of $145 but that did not alleviate the problem.
I own a 2000 Volkswagen Jetta, the car has had numerous problems, I realize the car is old and was bought as is it still should maintain to properly run. It has caused a safety hazard when the cars water pump failed while I was on the freeway doing 75mph, it started to stall I was in the far left lane, I pulled over threw heavy traffic, it was a 1000 dollar repair, I have researched the problem and found numerous complaints about a failed water pump, also, the car starts and revs at 2000 rpms or it has trouble starting, check engine light comes on frequently and cant find the problem, engine malfunctions are numerous, I feel I should have some compensation from the VW corporation and all the other owners of a VW of this year with the same issues.
The contact owns a 2000 Volkswagen Jetta. The contact stated that the driver's side brake light would illuminate intermittently. The dealer changed the bulb. Afterwards, she was pulled over by a police officer who pointed out the malfunctioning brake light. She provided the officer with the paperwork of her recent repair. The officer instructed her to take the vehicle back to the dealer. The contact checked the bulb and realized that it worked. She purchased new bulbs, but they would not illuminate. She assumed that the issue was due to the electrical system. On August 12, 2008, the contact had her daughter follow her to a dealer 30 miles away. Her daughter was instructed to sound the horn everytime her brake light malfunctioned. Her daughter sounded the horn a total of 13 times on the 30 mile trip to the dealer. When she arrived at the dealer, they could not find any failures with the vehicle. The manufacturer has not been notified. The current mileage was approximately 125,000 and failure mileage was approximately 113,000.
I have a 2000 VW Jetta already have had experienced multiple stalling events as a result of one or more ignition coil plugs malfunctioning on my 2000 VW Jetta as a result of the engine stalling I experienced a loss of power steering and increased braking efforts when I pulled vehicle over to the side of the road to control the vehicle. After a few minutes parked on the shoulder was able to restart vehicle although the engine operated at reduced power............................also my brake lights have been sticking on and not working all the time as well.................not sure how to explain this one but here goes right by my ac switch on my car there is a button that is supposed to circulate the air through the car but when I push it in a light on my dashboard comes on and says brake!!!!!!!!!!!!!!!!! and I have a loss of brake power, also my cruise control has stopped working and my hazards have stopped as well was hoping you might be able to help me as the dealer does not want to do anything about my issues.
I am requesting that the Agency please investigate the performance of the ignition coil plugs on the model year 2000, Volkswagen, Jetta. I have experienced multiple stalling events and car not starting up after up or being parked after shutting off engine as a result of one or more ignition plus malfunctioning on my 2000 Volkswagen Jetta gl. As a result of the engine stalling and not starting when ignition is accelerated, I have also I experienced a loss of power steering and increased breaking efforts when I pulled the vehicle over to the side of the road. The car would not start when sitting for a while. After about 45 minutes or longer - I was able to start the vehicle although the engine operated at a reduced power. The vehicle will stall and will not start up for no reason at all. I feel very unsafe and nervous when driving - and have had the problem over and over and have paid for costly repairs. Still to no avail, it keeps happening. Tired of the vehicle - will never ever purchase a Volkswagen again! please investigate the electrical system ignition module on Volkswagen Jettas - year 2000 please asap !!! I have been stranded in the worst places with the vehicle - with no help to restart the vehicle.
2000 Volkswagen Jetta 1.8T. The check engine light on my VW Jetta keeps malfunctioning and lights up again and again. I have taken this to the dealer 3 times in the last 3 months and they say they fixed it, but it keeps coming back. Over the lifetime of this car (I have had this car for 8 years), I have had this check-engine light malfunction over 10-15 times.
Multiple and various dash indicator lights illuminate intermittently causing costly and unnecessary dealer visits to be in compliance with the owners manual.
My car had recall #04V096000 performed approx 1.5 years ago (a switch was replaced). That same switch had been replaced several times before. It is the switch that detects whether or not I have pressed the brake, allowing me to shift out of park. Sometimes it also affects my brake lights, causing them to not turn on when the brake is depressed. However, on May 14, 2005 I brought the car in again for the same problem, even after the recall. This is the 4th time it has happened. This time it did affect the brake lights - they would not come on when I depressed the brake. The dealership stated that the cause of the brake light failure was not due to a fuse, but due to that switch, and that the two are connected. When the switch malfunctions the brake lights could malfunction as well. The dealership replaced the switch (again). This is the 4th time that part has been replaced. The consumer has experienced several electrical failures such as a short to the ground which required a new fuel pump relay, esp light which indicated a bad brake light, the check engine light illuminated indicating a bad ABS pump and relay. Updated 01/27/06.
I am the primary repair person for this vehicle. Over its history, there have been numerous component failures that in my opinion are unacceptable for a vehicle with this mileage and age. I personally know the owner, and know that it is not operated under unusually harsh conditions. The vehicle was involved in a minor cosmetic crash early on, otherwise, there have been no unusual outside factors. At this point, the car has only 37,000 miles on the odometer. Primary use is on long trips. The vehicle is parked and stored for about 3-6 months each year. First problem: Air conditioning system leak: The expansion valve failed, requiring replacement. Check engine/ malfunction indicator light: Has come on several times, each time with the same dtc, a manufacturer specific code related to the mass air flow sensor. The power windows have failed, ultimately resulting in free repair of the windows with a revised retaining clip, as this problem occurs far too often, and finally, the rear brake pads have worn completely with the front pads in virtually new condition. This is accompanied by all four rotors being excessively pitted, with large areas of the rotor face actually flaking off. My research shows that I may end up needing to replace the rear calipers, as well, due to poor design.
1) vehicle comfort module spontaneously failed. This happened while driving the car! 2) a majority of the functions controlled by this module failed, including alarm going off while driving, fuel cap release not working, door locks, trunk release, etc. All failed. In the middle of the freeway, the alarm went off and there was nothing I could do to turn it off. Called emergency roadside service and they showed me how to disable the alarm (turn the key in the door lock on and off several dozen times). However none of the other functions worked, most serious was that the fuel cap could not be opened. I had to get this fixed before I ran out of fuel! 3) took the vehicle to the dealer. They replaced the comform module and most of the system operational again. 4) however over time, one by one various systems starting malfunctioning again. Within weeks, one of the rear door locks wouldn't close automatically. Later the trunk release didn't work with the remote. Then the interior lights wouldn't go off automatically. Other door locks stopped functioning, etc. 5) since the car was out of warranty and these were not crucial functions, I lived with these failures. But now I'm uncomfortable driving the car, not knowing where again in the middle of nowhere, everything stops working again. 6) I called Volkswagen and described this. They said I would have to go to a dealer to have the problem diagnosed and fixed at my own cost. They said that since the vehicle was out of warranty, they could not help fix this. I argued that this was a core component that failed - not due to wear and tear or misuse, but they still said sorry!
While driving, the ABS brake light came on intermittently. The clutch became stuck and the consumer had to jiggle the gear. The vehicle also had electrical problems. Ac compressor failed. New battery went dead. Four window failure due to electrical problem.
Bought the car brand new from the dealer in December 2000. At 5,390 miles w/warranty took my car in B/C the A/C was having problems. 7,255 miles-A/C is not cold- found system leak-expansion valve leak. 13,247 miles-ac not cold again. Found expansion valve leaking- freon-replaced O ring receiver and drier and expansion valve. 34,684- A/C loud again. 60,760 miles- faulty air flow valve-removed and installed air flow sensor- warranty. 88,850 miles-A/C problems again! 88,850miles- A/C not cold blowing warm air, customer turned A/C on and sqeaking noise heard, turned back off, stopped noise, turned back on blowing warm air and sqeaking noise heard again. Took car in for the A/C problem a total of 8 times! wrote official complaint letter to VW dealership. Manager found the whole A/C system was leaking! manager said it would cost $3,725 dollars! ( B/C warranty has been expired) to fix the A/C unit. They offered to pay for 50% of the price. We are not satisfied. We should not have to pay for anything B/C the VW "qualified" technicians attempted to fix the car, entrusted the car into their care, but eventually led the customer to bigger problems! the car had all the maintenance services done on time! failure of the technicians being able to fix the problem does not show that they are qualified..what did they check"?? why tell the customer that just because warranty expired that there is no olbigation by the service department to take responsibility anymore when they are the ones who have touched the system and attempted to fix it?" bad customer service! unacceptable! already notified the dealer and the president of taking legal action. No car buyer should have to experience this kind of horrible time consuming problem. After paying the full value of the car. Investing thousands of dollars for a new VW car this result is not getting what we payed for. The car does not meet up to the standard of their motto "VW design and intent".
From stop the vehicle would sometime stall. The consumer was unable to accelerate. The dealership was notified, but did not resolve the problem. The vehicle had a bad mass air flow sensor (maf) and was replaced. The dealer found nothing wrong with the vehicle. The driver side door lock did not always lock automatically and would cause the alarm to sound. The problem was diagnosed but the problem was not fixed. The vehicle alarm would sound when the vehicle was started.
Problems with vehicle's brake lights. On three occasions, the window regulator clips were replaced. Currently the brake light switch needed to be replaced for a third time.
Mass air flow sensor failed at least 6 times in the past 60,000 miles, causing the vehicle to stall. Consumer discussed this with Volkswagen, and asked manufacturer for an extended warranty. However, Volkswagen was not listening. The driver's side seat up/down lever spring broke. The micro switch failed and as a result the trunk light and gas light on the dash were inoperative. The automatic door locks failed.
Transmission failed. The dealer replaced the part. However, two weeks later the part failed again. The vehicle would not go into reverse. The transmission slipped and the vehicle had run into a pole at a gas station on the right front side. This problem remained the same. The engine light had come on along with the transmission problems. Other problems were: The tire pressure had to be reset on numerous occasions, rear pads, A/C was not cooling, glove box, power windows, console, power sunroof, interior trim, steering/suspension, driveability, trim electrical, sound system, and heating/cooling. The consumer did not report any damage to vehicle when she hit the pole.
A D V E R T I S E M E N T S
- Oak Park, CA, USA