This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Bought used VW from a dealer. Dealer was doing brakes/inspection, and on picking up the vehicle stunk of burnt electric smell. Vehicle would not start. This was around 50,000 miles. Check engine light remains on although numerous codes continue to come up nothing is found. Dealer sent car to authorized VW dealer to fix - light still remains on. Around 87,000 miles car began to drain battery and would not start even after new battery. Took to authorized VW car shop. Seems something with fuses/electrical system. Again many codes but nothing seems wrong, accept for the whole not starting. Ignition switch was replaced - light still on. Lighter socket no longer works. Now around 89,000 miles and it is now early 2008.
My frustration and fear at the fact that my brake switch has failed twice, my battery has died 3 times while with the dealer, and my brakes seized while driving on a major road and my alarm goes off constantly, is only compounded by the fact that VW has not one explaination for why any of this is happening. To tell me everything is "testing" fine certainly adds to this frustration because there's nothing they can fix when nothing is "wrong." To that I say, O.K. then, give this car to your loved one to drive and we'll see how safe you feel. Absurd -- will is take deaths for someone to do something?
- Devon, PA, USA
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- Beaver Meadows, PA, USA