This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I purchased a 2000 vplkswagen Jetta in the year 2002, pre-owned. I have had nothing but problems with it since I bought it, and now am trading it in, and taking a $3000 loss. Here is a list of the problems I have had in the last 2 years listed from first problems to most recent: 1. window tray broke, window fell into the door. $300 2. trunk latch broke, had to get replaced $50 3. sunroof broke, would not move and needed the entire thing replaced including the motor. $1800 4. water pump leaked out all coolant, needed to be replaced $ 600 5. strut coil snaped in half while driving, needed to replace both sides $500 6. lastly, (this is the point when I decided to file a complaint and trade the car in for another brand) water leaking from the electrical panel on top of inside roof. Sunroof then malfunctioned, opening when the car was started and the knob was not touched. Had to pay to disconnect power sunroof. Whatever you do, please, do not buy a VW Jetta. That is unless you want to have it continually in the shop and having to spend a lot of money on repairs.
- Westminster, MD, USA
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- Westminster, MD, USA