This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I own a 1999.5 Volkswagen Jetta iv gls. There is a major problem with the window regulators and Volkswagen refuses to recall them. They know there is a problem as they have issued a 7-year extended warranty on the part. I have had to get the regulator replaced on my front passenger side window twice, due to window falling into door. This was under extended warranty. However my front driver side window (which I hardly ever use) has fallen into the door. I am now outside of the extended warranty period and the dealership is trying to charge me $500 to replace the regulator. I should not have to spend $500 I do not have on a part that is known and well documented to be faulty. This defective part poses several dangerous possibilities. For example I am currently driving with plastic where the window should be to secure the car from weather and intruders. I can hardly see through it; this is very dangerous, it is a huge blind spot. If there is an attacker I can not shut the window. I can not secure the car. If the weather was bad driving would be difficult. Sometimes the faulty regulators make the windows stuck closed. If there was a wreck someone could get trapped inside. Please put pressure on Volkswagen to do a full recall on this part. Everyone who has a recent Volkswagen has experienced the window regulator failure. It is irresponsible and negligent for Volkswagen not to recall this.
In my 1999 Volkswagen Jetta, all four power windows have had to be replaced in the last 5 years and now another has broken and needs to be replaced. A very shoddy product from what used to be a great car company. I've bought three VW's but never again. Shame on Volkswagen!
The contact owns a 1999 Jetta old body style. 4 door sedan with 2. 0 liter engine. The car was purchased in 1998. The car had the following problem; 4 windows fell down due to faulty window regulators and or holding clips. The contact took the vehicle to Volkswagen service dealer, who offered an extended warranty. The extended warranty was offered 4 times.they repaired the windows 4 times. Customer still has problems with vehicle. Manufacturer has been contacted.
1999, Volkswagen, Jetta wolfsburg edition. Front and back passenger side power windows will not go down; back driver's side window fell down into door. Passenger's side windows was stuck in the up position could represent a hazard should there be a wreck and the windows could not be let down. Driver's side rear window fell down into the door was a security risk, not only for being able to secure the car, but from someone being able to enter the car while driving. Volkswagen had a service order to repair the known defective mechanism in the late model 1999 cars and later, but it did not cover the early 1999 models, even though it was the same problem and defective parts. Neither the dealer on lorain avenue in North olmsted cleveland, Ohio nor Volkswagen of America will repair the defect without charge to the consumer.
My 1999 VW Jetta wolfsburg has major problems with the automatic window mechanisms. 3 of the 4 windows have failed for one reason or another. This is a faulty design, and VW will only cover the front 2 windows.
- Cambridge, MA, USA
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Power window on drivers side will not go down due to bad regulator and possible motor. This is the 4th window to have this problem on this car. Inoperable window, compromise the safety of any person(s) in vehicle. Example:in case of fire they may not get out, example : in case of assault they may not be able to roll window up.
Window regulator on 1999 1/2 VW Jetta broke twice, and dealer charged $87 for part that may last another 2,000miles. Part should be recalled and fixed for good.
I was driving home from work. It was a nice day so I had the front windows open part way. When I hit the expressway, I decided to put the windows up. When I hit the switch for the passenger window, I heard the sound of plastic breaking. I looked over and saw the passenger window fall into the door. I drove home and removed the panel to find a couple of broken plastic clips in the bottom of the door. I have not contacted volkwagen yet, buy apparently this is an ongoing problem that Volkswagen refuses to recall.
I own a 1999 Volkswagen Jetta. I have now had to replace the window regulator on 2 occasions. A quick survey of the internet shows that this is not an unusual repair.
2 days after we purchase the car a brake shoe braket came off and was rubbing the rear rotor. July, 3 windows went bad, 2 were the wiring and 1 was the motor. October the front wheel bearing needed replaced plus wheel alignment. September the exhuast broke off behind the catalytic converter I had it fixed myself. The exhuast had also broke off 6 months earlier in front of the muffler but I fixed it. One window that they fixed in July 2002 went bad again in June of 2003 and needed fixed. The rear brake on the same wheel that they fixed in January of 2001 has gone bad now. I'm done with this car. It's been in the shop more then I have ever had any car combined. Thanks
Power windows are winding down by themselves and happened twice (10/3/03-10/04/03). I go outside and all the windows are down. If someone steals my car, then VW will have to buy be another!
Multiple problems: Main complaint 1. failure of window regulator, driver and passenger side - several times on each side 2. the car is a 1999 and I have replaced the battery twice once in 2000 (blew up) and once recently (8/2003) and now starter motor and alternator are failing. Sometimes the gas gauge works and sometimes it doesn't, sometimes the key lock/alarm works sometimes it doesn't and horn works intermittently - all problems since 2000. The car is known to lock/unlock itself. The fender liner and front grills fell off in 2000. The sunroof cover and the sunroof have both failed once. The gas tank cover failed twice. The front clutch dropped off the engine while driving at 24500 miles and the dealership did not work with me on expenses ($600 to fix). The VW symbol on all 4 tires have fallen off (only in place with adhesive).
Regulator on driver's side window broke again. Recently repaired cup holder fell apart again. Car self-locks (locks me out of my car by itself) plus I paid for numerous other common problems listed by others. Volkswagen never takes care if their known problems. Consumers need to get together & file class action suits!!!!
Brake light switch replaced because cel illuminated indicating a failure of same. After some testing, it became apparent that the brake lights were not illuminating approximately 9 out of 10 times that the brakes were applied. At approximately the same time, the right turn signal began arcing. Replaced the right front signal bulb due to carbon buildup on the bulb. Also replaced the turn signal relay. Right outer cv boot was found to be leaking grease on 5/22/2002 and again on 4/29/2003; in both cases it was replaced. Battery died on 3/10/2003. On 7/9/2002, the center rear seat belt became stuck in its retractor and would not release. Seat belt assembly was replaced. On 10/1/2001, the driver's front window regulator was replaced after the window fell into the door without warning.
The auto up feature of my 1999 Volkswagen Jetta driver side window has not functioned properly since I purchased the vehicle. Over 50 percent of the time, the window does not stay closed. Instead, it automatically retracts. I complained about this several times to the dealer in fargo nd during the two year warranty period on the car. They were never able to duplicate the problem while the car was in for scheduled maintenance. The problem continues to this day.
Right rear window fell into door when powering it down and then back up. Power motor sounds as if it is still working, therefore suspect the mechanical clips holding the window to the power motor must have failed. Research shows that window clips have been a problem for this make and model. In fact, on November 5, 2002 VW.com website was showing a press release explaining that window clips were failing, and VW would be sending letters out to 1999-2002 VW owners about repairing/replacing the window clips with redesigned clips (note: This is not a part recall, but only a letter to owners). In addition, my front right window occasionally does not power itself from open to fully closed (it stops half way). Assume this is well known "power window voltage regulator" problem that VW is currently covering the repairs for (but I can never get the failure to repeat itself when I bring it into the dealers so they wont agree to tell VW it is broken until they actually witness the failure). ****dimsii IVOQ entry posted after 12/12/02 cut-over to artemis****769315.
Drivers side window (first front, then 1 week later rear) regulators failed. Car was less than three years old at time. Cost me almost $1,000 through the dealership to repair.
A D V E R T I S E M E N T S
- Fairfax, VA, USA