This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I was driving up 24 North, driving approximately 70 miles per hour. While in the fast lane, my ability to accelerate just stopped. My engine continued to run, however, my car would not move. Fortunately, I was not driving on this highway during rush hour so I was able to coast over to the break down lane. Volkswagen diagnosed that the transmission failed in my car. My concern is that there were absolutely no warning signs or indications that this part was going to fail. Had I been on this highway during a busier time of the day, my car could have caused a serious accident due to the faulty part.
The windshield cracked although there was no apparent cause- dealer replaced. Fuel filler door would not operate- dealer charged $13 to open the door so that it could be fueled and provided an estinate of repair for $100+. transmission does not engauge properly. Especially from stop signs when the car is cold. The delay causes the engine to rev and the car to start with a jerk after several seconds. There is also a similar problem when the car shifts from 1st to 2nd. This problem is intermittent which adds to the frustration and danger that this problem is causing. The dealer has offered to check the problem for a fee of $69 although the car is well within the power train coverage that VW promised when they sold the car.
We bagan experiencing problems with the transmission in this car within weeks after buying it, it was shifting out to hard and slipping. We took the car to crown volgswagen in birmingham, al in April 2001 we were not satisfied and then took the car to quality volgswagen in tuscaloosa, al where they replaced the transmission. The car ddrove normal for about one month then we began noticing the same problems again with the transmission. On 06-24-2001 the transmission failed again only going into drive and no other gears. Also on May 11, 2001 the rear windshield exploded and cracked for no apparent reason we had to pay for replacing it. Also on 06-20-2001 the water/fluid light began flashing on the dashboard we also had this fixed. We would desperately like to hear from you concerning this complaint. Any information you can offer us would be greatly appreciated. Thank you - martha pare.
- Kansas, AL, USA
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Automatic transmission failed to engage into fourth gear while traveling on highway, and will kick out of fourth gear into third gear while driving. Dealership has examined vehicle, and performed problem reoccurred two days later. The dealer replaced the sensor first and later on added a parallel cable.
When shifting gear into reverse and stepped on brakes to stop vehicle, and then put it in drive, vehicle roared up, and there was a delay in shifting from reverse into drive. Dealership was notified by consumer. When gear was shifted from reverse to drive, the vehicle rolls back about 2 feet before moving forward. The consumer's internet research result indicated that other consumers of this make of vehicle had the same problem.
Vehicle runs out of oil every 1500 miles, and the transmission is very jerky. Windshield wipers were streaking because wipers were separating. Instrument panel cup holder loose on tight side. The stick shift vibrates in 3rd gear due to selector shaft failure.
Dealer and manufacturer has, in essence said, "there is nothing further we can do for you" "you simply got stuck wit 2 bad transmissions. Just live with it and hopfully you and no one else will get seriously injured." Nice car company! last VW I can tell you that!!
Both dealer and manufacturer has, in essence, told me to just simply "go away" "you got stuck with 2 bad transmissions and there is nothing further we can do for you. Live with the problem and hopefully no one will be injured." Nice car company. Last VW I can promise you that!!
While switching gears from reverse into drive, vehicle hesitates for about 5- 10 seconds, which may cause a crash. Dealer cannot determine the cause of the problem.
Vehicle burns oil (doing so for 9 mos now), dealer has been running "test" on car for 4 mos. Said may have to replace engine. Air bag light on first day owning, told to wait 2wks for an appt at which was told car unsafe to drive. Transmission difficult to shift/acceleration (making turns, entering highways, etc.)
Possible treansmission failure has resulted in the vehicle going into a mode where it remains in 3rd gear and will not go into over-drive. The RPM's also become sporadic. Nlm
Vehicle rolls forward when on the slightest grade when put in reverse, it takes 3-5 seconds to engage and even after it engages it will roll forward. I almost hit a mother and child walking infront of the car when in a parking space, the second time the vehicle plunged into a pole causing damage to the vehicle.
When vehicle is placed on an incline or when the surface is not leveled, and when placing vehicle in reverse, vehicle will roll about 2-3 feet. Consumer has contacted the dealer and manufacturer, problem repaired..et.
Vehicle has excessive engine oil consumption and loss of cooling at the same rate, which could cause engine failure/fire and air pollution. Owner has contacted dealership two times about the problem. Also, gear selection and engagement of the transmission are slow to respond to input. Dealer says that these problems are normal.
A D V E R T I S E M E N T S
- Taunton, MA, USA