The transmission on my Jetta takes long to shift ## VIN passed ## Volkswagen, Jetta,1999 ##

- Riverdale, UT, USA

About every 2,000 miles, the engine in my 1999 mk iv Volkswagen Jetta starts ticking, and I check my oil, and im a quart low. Everytime. The engine quality is steadily declining. I have not done anything to repair this because I do not have the money, nor do I trust mechanics with the car.

- Sacramento, CA, USA

''part 3 of original complaint--I phoned the customer service division in Michigan, margaret there told me that their position is to support the dealer. They would record my complaint. I asked for a document in print- a manual- that gives me this particular "specification". she had me on hold for 15 minutes and could not find such documentation, I asked her to locate it and include it in my letter of record they are sending me. ''I spoke to a different VW dealer, he said to speak to the "factory field representative" the apollo dealership would not give me his name or phone number and told me to call customer service, -- they said the factory field rep would support the dealer and had no contact number for him either. They are all in bed together. ''why then is it not within the "specifications" of the same manufacturer but a different dealer in California that assisted my sister? ''group of documentation (item set 6) enclosed is my brief internet research of 4 sites that include 39 entries on message board, letters, complaints to the same as mine with very poignant and disturbing responses from the experienced mechanics that monitored the web site. "consider class action suit" among others I have highlighted for your ease of recognition. My carstats2, autorepair, auto tech repair 2 google groups VW drinks oil 6 pages- 13 cases VW burns oil 8 pages, 21 messages 2+1+2+13+21= 39 incidents in 4 web sites ''plus edmunds.com 1 consumer full documentation of issue, reference to suggesting avoid the Jetta to a potential consumer and reference to a class action suit. '' Volkswagen is hiding this major issue under the skirt of their sub standard "specifications." ''I am also driving with a sign in my Jetta about this issue and part it and leave a sign on the dashboard about the same thing.

- Coraopolis, PA, USA

This is my scenario: Each 3,000-4,000 mile oil change, often there was no register on the dip stick of my Jetta. Jetta manual states oil change recommended every 10,000 miles item 2 there are no drips under the vehicle or smoking ever. There is no oil splashed upon the underside of the hood to indicate gasket problemmy sister who owns the same car in California had made me aware of the same situation with her Jetta and told me her dealer approached her and she confirmed their questions of loosing oil. They initiated and completed satisfying her as a customer by resolving the situation. I have included the invoice of her repair to her Jetta. Item 3realizing my vehicle was in the same mileage range, and concerned that further and worse damage could be done, I perused the issue with my local dealer "day apollo" in moon township, pa. Relevant contact information is on invoices from them. Apollo did an oil change and followed up with "oil consumption watch" for the next 3000 miles that took from May 12, 2006- August 28, 2006 to complete though irregular intervals from 82,856 miles to 84,920 miles = 2,064 miles it was down quart of oil. At 85,860 miles- 3002 miles from the start, and only another 904 miles from the previous check, the oil was low a full quart of oil.= 1 qt in 1610 mi. Oitem set 4 - are copies of the study. Oitem 5 letter from VW customer service indicates.85 qt. Oil loss in 1000 miles = 2.55 qt. Oil loss in 3000 miles. ??consulting several professional mechanics I was vehemently told that is an unacceptable oil loss in that amount of miles. Apollo VW dealer, however, in their rhetoric, and taking advantage of a lady alone, stated that it is within their standards. The standards are low enough to cover their backs that a bicycle could be with in the "specifications".

- Coraopolis, PA, USA

Began oil consumption study May 2006 but has been an ongoing issue prior and present. This is a copy of some information I sent to vwoa a. I went through the attorney general too. Vwa continues to deny this is a problem, it is in specifications but do not tell me what is abnormal oil usage. I had a recall so went to the dealer for the service with my editorial sign on the Jetta, that I had sent to Mr. Witter - vwa- the dealer has now refused any further service of my vehicle there. The problem continues, and they have shut the door with the vague "within specifications" rhetoric. I am told that my vehicle to burn a quart of oil in 1000-3000 miles not even register on the dip stick, is with in the manufacturer specifications. It has 85,000 miles and has the extended 120,000 mile / 10 year warranty. I am the original owner. Continued on new complaint

- Moon Twp, PA, USA

Check engine light came on and stayed on while driving. Dealership has serviced the vehicle twice in which they have cleaned the throttle. This provided a temporary solution, but the light came back on within an hour. A mechanic indicated that this was an intermittent problem that could not be repaired.

- Philadelphia, PA, USA

Upon starting vehicle the consumer noticed that the engine ran for a few seconds then stalled. The consumer was told that nothing was wrong with the vehicle. The problem was ongoing. A "too rich code, " and the purge valve was replaced. The repair attempts for the vacuum leaks, oxygen sensors, the rich running of the engine, mass air flow sensor and connector. The consumer was informed that the part was out of stock. There was a vacuum leak and the intake boot had come off, the door hinges were loose, and noise had come from the starter motor due to an internal short.

- Bronx, NY, USA

First: Coin holder broke, next, the fuel pump. After that, the catalytic converter went. The heat gauge goes on the "I will work when I want to, and I won't when I don't" attitude. Speaking of front end bumpers, I've had mine replaced and fixed 3 times, stupid me, shouldn't I know by now not to get so close to those parking curbs. Next, it started using oil, every 1000 miles, 1 qt, went to dealer, gave me runaround, mechanic standing by listening, took my side, replaced rings, sorry, I didn't know about the site sooner so I could tell you all this.fixed. Maybe, hope. Now, car dies on highway for no apparent reason above speeds of 50+, momentarily, and then starts again. The drink holder has now broken, son has to put aa battery above cassette to have sound coming from all speakers. Emergency flashers started making cracking noises, electrical problems", not my VW. Air conditioner quit working 1 month ago. Went to mechanic today, he says compressor. Have you priced a compressor" $840. Dealer only part, go figure, aren't they all. Wipers are not good, replaced 2 times. So glad I don't have power windows and auto trans. I read what someone wrote, "I love my car". it's a [xxx] shame isn't it, that we put this much confidence into a car dealer to be this disappointed. All VW Jetta's should read "made in Mexico" emblazened - I don't know where. If class action suit filed, post here. I got a lemon. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Unknown, DC, USA

Engine light illuminated and vehicle was taken to the dealer who could not determine the problem. Dealer did attempt to repair the vehicle, but engine light remained illuminated after the repair was done. Consumer has documentation about this and other safety issues in the vehicle.

- Oakdale, NY, USA

For the second time the consumer had to replace cracked and broken engine mount on vehicle. The consumer is unaware of way it keeps occurring. Dealer notified.

- Highland, IN, USA

Car burns at least a quart of oil between every oil change - service dept claims this is normal - oil filler cap is full of yellow "foam" - oil pressure light recently came - check oil level and found it needed 2 1/2 quarts of oil - service department claims this is normal

- St Paul, MN, USA

Engine and steering problems

- Auburn, WA, USA