This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I understand there has been numberous report oil pan punctures with the VW Jetta. The combination of thin gauge steel and the low positon of the pan lead to high potential from road damage.
Burning oil, changed to using 20W 50 - still burning, have investigated at several dealers, they are all aware of the problem, say it happens in 10% of vehicles, and that Volkswagen is not recalling until they know exactly the cause. My problem was initiated with a loss of a engine casting seal, and has been burning ever since. Most dealers are giving the run around, and VW is claiming that the vehicle is in spec. When talking to independent mechanics and telling them that the vehicle is burning 1 qt of 20W50 every 750-1000 miles, each tells me that the engine is ruined, probably happened when the seal blew. VW is hiding this from the consumers, apparently is well aware of the problem and is hiding behind a equipment spec. I have been told that it is very possible that there is engine damage to the vehicle and VW is stalling.
Vehicle which is a 4 cylinder engine burned more oil than expected, a quart every 1000 mile. The oil level was down at 1000-1500 miles after oil change. About this time check the engine light came on. The dealer states that this problem is common with 2.0L. 4 cylinder engine, when the check engine came on againe, the dealer replaced the oxyen sensor. Since then no light came on.
Engine head gasket blew out, spark plugs melted. Head gasket and spark plugs had to be replaced by the dealership. Also, front axle was bent. When consumer drove at approximately 50 mph vehicle would shake.
Vehicle has excessive engine oil consumption and loss of cooling at the same rate, which could cause engine failure/fire and air pollution. Owner has contacted dealership two times about the problem. Also, gear selection and engagement of the transmission are slow to respond to input. Dealer says that these problems are normal.
Vehicle experiencing problem with oil burning (one quart) every 750 mile.; dealer notified on seven occasions. Tests were performed and consumer was informed that nothing could be found, and that it was normal. Seeking NHTSA for information on this matter.
While driving at 70 mph and without prior warnng, engine failed, and consumer lost power. Consumer was in the third lane, and the vehicle shut down. Also, engine valves dropped straight through the engine on the other side while in motion, and vehicle vibrated.
A D V E R T I S E M E N T S
- Napa, CA, USA