This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Rear brakes were sqeualing for months. Took into dealership 5 times and they could not duplicate noise. Finally rear brakes went all together and had them replaced at another dealership. Dealer said they should not have gone after just over 30,000 miles so Volkswagen covered half of costs. One week later picked up car as I was driving home malfunction indication light came on. Took into dealership again. All three oxygen sensors had blown. Day after picking up from dealership passenger window fell into door and is currently back in being fixed. I know these are all common problems with 1999 Jetta. VW was somewhat helpful on cost but will do nothing now because they "have already been too kind". this car is dangerous and I do not feel comfortable driving it anymore. Now I have to cover the cost of an early lease termination for fear of injury or more $ for damage repairs.
Engine consumes about 1+ quart of oil every 1,500 miles. Front rotors need to be replaced at 30,000 miles, while brake pads are less than 50% used. Refrigerant in air conditioner gone at around 30,000 miles with normal use in mild climate.
While on I-95 between two exits the right rear passenger's side tire exploded and punctured a whole in the gas tank. Dealer told consumer that consumer was responsible that must have run over something.
- Fairfield, CD, USA
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- Bay Village, OH, USA