This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The driver side seat heater will not turn off. While the knob that controls the seat heater is set at 0 (off), the seat heater remains on. The problem began over a year ago with it just being warm, but it is getting progressively hotter. It is getting so hot that the leather seat is burning and turning black and brown. VW has had recalls on similar models for the same problem, but will not fix my car under similar recalls.
Consumer states the front driver's seat caught on fire. The local service dealer did not know what caused the fire. The consumer states there is a recall on 2002 model regarding the same issue.
- Cambridge, 00, USA
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- Irvine, CA, USA