This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Volkswagen Jetta. While driving 25 mph, the ABS warning light illuminated and the passenger side rear wheel disengaged. The vehicle was towed to the dealer and they stated that the wheel bearing separated. They replaced the wheel bearings, spindles, speed sensor, ring, and drum. Approximately two years later, while driving 55-60 mph, the passenger side rear wheel disengaged. The vehicle was towed to the contact's residence. The dealer stated that the wheel bearings failed. As of August 21, 2007, the failure has not been repaired. The contact also stated that the windows would not roll up or down. The dealer stated that the window regulators failed and that there was a recall on previous models. The NHTSA campaign id and powertrain were unavailable. The current mileage was 138,022 and failure mileage was 101,612.
The locking lug nuts end pieces on my 98 Jetta broke off on routine tire rotations. The dealer was initially unable to remove the lugnuts until he removed the whole wheel assy and welded tools onto the lugnuts. I have the welded-on tools with the lugnuts - total cost was $600. If this happened while travelling I would have been in trouble to just change a tire. Why was there no recall? the dealers in germany said they recalled the german models because of this problem.
While driving at 60 mph and without any warning right rear wheel lugs:nuts came off, causing consumer to lose control. Dealer stated that wheel bearing went bad.
- Middletown, NY, USA
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- Casper, WY, USA