This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1998 Volkswagen Jetta. The contact stated that the control arm bushing needed to be replaced because it made a noise and caused the vehicle to lunge forward when stopping. A mechanic stated that the replacement would cost nearly $500. In addition, the steering rack would make a noise when the steering wheel was turned. The mechanic added steering fluid and informed the contact that there was a substantial leak, which was worsening. The estimate to repair the leak was $1,084.84. The vehicle has not been taken to the dealer. The current mileage was approximately 86,000 and failure mileage was approximately 84,000.
- Houston, TX, USA
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- Houston, TX, USA